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Sharp AR-350, AR_M280 operation manual Troubleshooting And Maintenance, Chapter

Models: AR-350 AR_M280

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CHAPTER 4

TROUBLESHOOTING AND MAINTENANCE

This chapter describes misfeed removal, user maintenance, etc.

Page

MISFEED REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 ● General misfeed removal procedure . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 ● Misfeed removal guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 ● Misfeed in the paper feed area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 ● Misfeed in the transport area, fusing area, and exit area . . . . . . . . . 4-6 ● Misfeed in the duplex module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 USER MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 ● Cleaning the scanner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

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Sharp AR-350 Troubleshooting And Maintenance, Chapter, This chapter describes misfeed removal, user maintenance, etc

Contents

LASER PRINTER Operation ManualMulti-function printer Page INSTALLATION REQUIREMENTS BATTERY DISPOSAL CAUTIONSCautions on laser SAFETY PRECAUTIONSCAUTIONS CAUTIONS CLASS LASER PRODUCT LASER KLASSEVAROITUS VORSICHTFACSIMILE FEATURE Fax power switchLine connection CHAPTER BEFORE USING THE PRODUCT CONTENTSCHAPTER PRINTER BASIC SETTINGS CHAPTERCHAPTER PERIPHERAL UNITS CHAPTER TROUBLESHOOTING AND MAINTENANCECHAPTER KEY OPERATOR PROGRAMS CHAPTER APPENDIXPage CHAPTER BEFORE USING THE PRODUCTINTRODUCTION Abbreviated names of peripheral units INTRODUCTION“B/W scanner module/DSPF” “Duplex module”INTRODUCTION Common to all features Manual paper feeding Print onto special paper600 dpi high resolution printing MAIN FEATURESEnergy saving feature Auto power shut-off modeExterior PART NAMES AND FUNCTIONSMain switch See page Bypass tray part of duplex module/bypass tray*1 Exit tray*1Fusing unit PART NAMES AND FUNCTIONS InteriorDuplex module side cover Side cover open knobPart names and functions of peripheral units PART NAMES AND FUNCTIONSB/W scanner module/DSPF PART NAMES AND FUNCTIONSUpper exit tray extension FinisherOther peripheral units 1-10Power supply unit PART NAMES AND FUNCTIONSPART NAMES AND FUNCTIONS Operation panel 1-11ERROR indicator DATA indicatorCONDITION SETTINGS 1-12Configuration settings CUSTOM SETTINGSTo cancel the current print job and delete the print data 1-13To delete print data of a reserved job that waits for printing Mode select keys and indicators 1-14PRINT key/READY indicator/DATA indicator READY indicator1-15 1/1 CONDITION SETTINGSPART NAMES AND FUNCTIONS Touch panel PRINT HOLD JOB LISTJOB QUEUE 1-16Job status screen common to print, copy, network scan, and fax modes COPYINGHow to use the touch panel Using the touch panel1-17 MULTI SHOTLOADING PAPER Adjust the guide plates A and B in the1-18 Loading paper in paper trayLOADING PAPER Paper available in paper trays 1-19Paper available in the bypass tray/multi purpose drawer Paper that can be usedWhen using the operation panel on the main unit Method of setting paper size and type1 “CUSTOM SETTINGS” will appear in the message display Press the OK key to terminate the 9 setting1 Press the CUSTOM SETTINGS key TRAY SETTINGS2 Press the TRAY SETTINGS key Select the paper tray for which setting is 3 to be madeHow to change the paper size SpecificationsSetting envelopes or postcards 1-22LOADING PAPER Loading paper in the stand/3 x 500 sheet paper drawer 1-23Specifications Upper paper trayLoading paper in the stand/MPD & 2000 sheet paper drawer 1-24Upper paper tray 1 Pull out the large capacity traySTORAGE OF SUPPLIES ADDING TONER1-25 GENUINE SUPPLIESPage PRINTING FROM A COMPUTER CHAPTER1. Using this machine as a local printer CONNECTING TO A COMPUTER2. Using this machine as a network printer SOFTWARE FOR WINDOWS3 On the Start menu, click “Run.” Enter the CD-ROM drive and setup UNINSTALLING PRINTER UTILITIES4 command. Then click the OK button When installation is complete, the messageOn the Start menu, select Settings and 3 then Printers Before installationInstalling display fonts Start Windows Insert the supplied CD-ROM into the CD- ROM driveOn the Start menu, select Settings and 1 then Printers SETTING THE PRINTER DRIVERRight-click the installed printer driver and 2 select Properties Right-click the installed printer driver andAccessing Web pages and displaying help Environment required for accessing Web pagesOpen the Web browser on your computer Click the Help button under the menu 3 frameSetting of FTP Destination Control Setting of E-mail Destination ControlSetting of Desktop Destination Control Setting of Fax Destination ControlNetwork Card Setup Set upPassword Setup Network Scanning Setup1 Normal print 5 Password3 Hold before print 2 Hold after printUse the same procedure as step 5 to enter Enter the fifth digit of the password and 5 press the OK keySelect execution of printing, cancellation 2-10Enter the password When using the operation panel with touch panel2-11 Ensure that the desired number of copies 8 is setPrinter account control 2-121. Printer configuration settings PRINTER BASIC SETTINGS2. Custom settings based on the customer’s operating conditions Page CHAPTERPress the MENU key to display the 1 configuration setting menu screen MAKING CONFIGURATION SETTING3 setting item Press the or key to display the desired 5 settingCONDITION SETTINGS MAKING CONFIGURATION SETTINGTouch the CONDITION SETTINGS key Touch the desired setting on the settingPCL settings Main program settingsPostScript settings SmoothingPress the MENU key to display the 1 custom settings menu screen CUSTOM SETTINGSPress the or key to select the desired 3 setting item 4 Press the OK key Press the or key to select the desired 5 settingPress the CUSTOM SETTINGS key when CUSTOM SETTINGS2 its setting screen When setting is complete, press theTray settings CUSTOM SETTINGS Setting itemsAuto tray switching Total countPage TROUBLESHOOTING AND MAINTENANCE This chapter describes misfeed removal, user maintenance, etcCHAPTER General misfeed removal procedure When using the operation panel on the main unitMISFEED REMOVAL 1 Press the INFORMATION key Press the or key on the operationMisfeed removal guidance When using the operation panel with touch panelINFORMATION MISFEED REMOVALMisfeed in paper tray Misfeed in the paper feed area1 Pull out the duplex module 2 Remove the misfed paperMisfeed in the stand/MPD & 2000 sheet paper drawer Misfeed in the multi purpose drawerMisfeed in the stand/3 x 500 sheet paper drawer If the machine is equipped with a stand3 Gently close the duplex module Misfeed in the transport area, fusing area, and exit area1 Pull out the duplex module 2 Remove the misfed paperMisfeed in the bypass tray Misfeed in the duplex moduleRaise the exit tray and open the cover of 2 the duplex module While holding the exit tray up, remove the 3 misfed paperTROUBLESHOOTING ProblemSolution TROUBLESHOOTING ProblemSolution TROUBLESHOOTING 4-10Problem SolutionSupplementary explanation for printing 4-11USER MAINTENANCE Cleaning the scanner module4-12 CHAPTER PERIPHERAL UNITSDUPLEX MODULE Part namesSpecifications Loading paper in the bypass tray duplex module/bypass tray only DUPLEX MODULE1 Open the bypass tray Set the bypass tray paper guides to theSetting copy functions in accordance with your purpose Setting the printer driver in accordance with your purposeUsing the bypass tray Using the exit tray mounted to the duplex moduleDUPLEX MODULE Troubleshooting concerning the duplex module MAIL-BIN STACKER SpecificationsPart names Using the mail-bin stacker Setting in the printer driver2 driver setting screen when printing MAIL-BIN STACKER1 Open the top cover Misfeed in the mail-bin stacker6 Remove the misfed paper 7 Close the paper guideSupplies FINISHERSpecifications Part namesFINISHER 5-10Finisher functions Sort modeUsing the stapling function from the printer feature FINISHER Using the finisher functionsUsing the finisher functions in the copy mode 5-115-12 Staple cartridge replacement and staple jam removal1 Open the front cover 2 Turn the staple unit to face up 3 boxRemove the paper from the stapler compiler 5-13Raise the lever at the end of the staple box Return the lever to its original positionMisfeed in the finisher 5-14Remove the misfed paper from the stapler 1 compiler 2 Open the top cover5-15 FINISHER Troubleshooting concerning the finisherThe finisher is open or the top cover, front cover or paper guide of the finisher open?Stapling position quick reference list 5-16FINISHER First page front sideSADDLE STITCH FINISHER Specifications5-17 Part namesSaddle stitch finisher functions 5-18SADDLE STITCH FINISHER Supplies5-19 Punch function only if a punch module is installedStaple sort mode Saddle stitch functionUsing the punch function with a punch Using the saddle stitch finisher functionsmodule installed as a peripheral unit Using the finisher functions in the copy modeStaple cartridge replacement Staple cartridge replacement and staple jam removal5-21 1Open the front cover 2Pull out the stapler sectionStaple jam removal 5-228Insert the staple box 10Close the front coverPunch scrap disposal 5-239Remove the staple box 11Return the lever to its original position9compiler when the stapling function has been used 8indication is seen when the stapling function has been used5-24 Misfeed in the saddle stitch finisher11Remove the misfed paper 5-25Turn roller rotating knob D in the direction 12of the arrow Turn roller rotating knob D in the direction 13of the arrow5-26 Troubleshooting concerning the saddle stitch finisherSADDLE STITCH FINISHER Check the punch position and set it again. See pageStapling position quick reference list 5-27SADDLE STITCH FINISHER bindingRelation between print image and saddle stitch 5-28SADDLE STITCH FINISHER bindingCHAPTER KEY OPERATOR PROGRAMSKey operator proguram list KEY OPERATOR PROGRAMSKEY OPERATOR PROGRAMS Using the key operator programsWhen using the operation panel on the main unit Use the same procedure as step 3 to enter theKEY OPERATOR PROGRAMS The display in shows the factory default settingKEY OPERATOR PROGRAMS RESTORE CONFIGURATIONWhen using the operation panel with touch panel Supplementary explanation of key operation for key operator programsPress the CUSTOM SETTINGS key Use the numeric keys to enter the five-digit 3passwordAuditor settings Description of setting programs1 Reset account Resetting account No print if account # invalid Cancel jobs 6 of invalid accountsAuto power shut-off Energy save Auto power shut-off timerPreheat mode Toner save Toner save in printer modeBeep setting Operation panel settings Auto clear settingLanguage setting Disabling of job priority operationDisable duplex unit Device settingsDisable stapler unit Disable paper desk drawersDisable notice page printing System settings default settingsDisable test page printing 6-11PDL for network port Network port emulation switching System settings Interface settingsI/O timeout PDL for parallel port Parallel port emulation switching1 Reset the NIC System settings network settingsIP address setting EnableTCP/IP1 Restore factory defaults System settings initialize/store settings1 Store current configuration 1 Restore configurationAPPENDIX CHAPTERPage Specifications PRINTER SPECIFICATIONSList of principal printer functions LIST OF COMBINATION OF PERIPHERAL UNITS Disabling notice page and separator sheet printing Notice page printingThe print area of this product is shown below PRINT AREAIn case of portrait orientation in mm In case of landscape orientation in mm