Troubleshooting and Maintenance

CHAPTER 4

This chapter describes misfeed removal, user maintenance, etc.

Page

MISFEED REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 ● General misfeed removal procedure . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 ● Misfeed removal guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 ● Misfeed in the paper feed area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 ● Misfeed in the transport area, fusing area, and exit area . . . . . . . . . 4-6 ● Misfeed in the duplex module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 USER MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 ● Cleaning the scanner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

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Sharp AR-350, AR_M280 operation manual Troubleshooting and Maintenance

Contents

Laser Printer Page Installation Requirements Battery Disposal Safety Precautions Class Laser Product Laser Klasse Facsimile Feature Fax power switchLine connection Contents Chapter Troubleshooting Maintenance Page Chapter Before Using the Product Introduction Introduction Scanner module/DSPFDuplex module Punch module Main Features Exterior Part Names and Functions Interior Part Names and Functions Part names and functions of peripheral units Finisher Upper exit tray extensionMail-bin stacker Stand/MPD & 2000 sheet paper drawer Other peripheral units Operation panel Job status screen To cancel the current print job and delete the print data Print key/READY indicator/DATA indicator Mode select keys and indicatorsImage Send key/LINE indicator/DATA indicator Copy key Custom Settings key Display switching keys Print mode screenTouch panel Job status screen See next Print hold job list Job list Mode switching keyPaper Empty in the job status display Print JOB key Copier feature Facsimile feature Using the touch panel How to use the touch panelExample Tone Example Loading Paper Loading paper in paper trayChanging the paper size in paper tray Paper available in paper trays Loading PaperPaper available in the bypass tray/multi purpose drawer Paper that can be used Method of setting paper size and type Press the Tray Settings key Press the Custom Settings keySelect the paper tray for which setting is To be made Touch the OK key to complete the setting How to change the paper size SpecificationsSetting envelopes or postcards Loading paper in the multi purpose drawer Loading paper in the stand/3 x 500 sheet paper drawer Upper paper trayMiddle and lower paper trays Upper paper tray Loading paper in the stand/MPD & 2000 sheet paper drawerPull out the large capacity tray Gently push the large capacity paper tray Into the printer Adding Toner Storage of SuppliesProper storage Page Printing from a Computer Using this machine as a local printer Connecting to a ComputerUsing this machine as a network printer Software for Windows Click the Start button Uninstalling Printer Utilities On the Start menu, select Settings Then Printers Before installationClick the Have Disk button Computer type Operating system Right-click the installed printer driver Select Properties Setting the Printer DriverWindows 95 / 98 / Me Set each item Accessing Web pages and displaying help Environment required for accessing Web pagesClick the Help button under the menu Frame Close the help Items and outline of menu frame of Web pages Remote Operation Through Network Set up Password Normal printHold before print Use the same procedure as to enter Enter the fifth digit of the password Press the OK keyPrinting method of hold job list Press the Menu key Enter the password Ensure that the desired number of copies Is setOperation is now complete Printer account control Printer Basic Settings Making Configuration Setting Making Configuration Setting To finish the setting operation, touch Exit keyTouch the key of the desired item to display Main program settings PCL settingsPostScript settings Press the Menu key to display Custom settings menu screen Custom Settings Custom Settings Press the Custom Settings key whenIts setting screen Setting items Page Troubleshooting and Maintenance General misfeed removal procedure When using the operation panel on the main unitMisfeed Removal Press the Information key to close Misfeed removal guidance Misfeed removal guidance When using the operation panel with touch panel Misfeed in paper tray Misfeed in the paper feed area Misfeed in the multi purpose drawer Misfeed in the stand/MPD & 2000 sheet paper drawerMisfeed in the stand/3 x 500 sheet paper Drawer Misfeed in the transport area, fusing area, and exit area Misfeed in the bypass tray Misfeed in the duplex module Problem Solution Troubleshooting Troubleshooting Troubleshooting Supplementary explanation for printing Cleaning the scanner module User Maintenance Peripheral Units Part names Duplex Module Open the bypass tray Duplex ModuleSet the type of the loaded paper Loading paper in the bypass tray is now Complete Setting copy functions in accordance with your purpose Setting the printer driver in accordance with your purpose See Troubleshooting concerning the duplex module MAIL-BIN Stacker Using the mail-bin stacker Setting in the printer driverMAIL-BIN Stacker Specifying a mail bin Misfeed in the mail-bin stacker Open the top coverClose the paper guide Supplies Finisher Offset mode Sort mode Group modeStaple sort mode Finisher Using the finisher functions Using the stapling function from the printer featureUsing the finisher functions in the copy mode Open the front cover Turn the staple unit to face up Staple cartridge replacement and staple jam removalBox Remove the empty staple cartridge Finisher Remove the misfed paper from the stapler Compiler Misfeed in the finisherOpen the paper guide and remove Misfed paper Close the finisher Remove the misfed paper Not operate Troubleshooting concerning the finisher Stapling position quick reference list Specifications Saddle Stitch FinisherPart names Saddle Stitch Finisher Saddle stitch finisher functions Staple sort mode Using the finisher functions in the copy mode Using the saddle stitch finisher functions Staple cartridge replacement and staple jam removal Staple cartridge replacementInsert a new staple cartridge into the staple 6box 10Close the front cover 8Insert the staple box9Push back the stapler section 1Open the front cover 9Remove the staple box Punch scrap disposal11Return the lever to its original position 12Insert the staple box Pull the knob and slide the saddle stitch Misfeed in the saddle stitch finisher5Remove the misfed paper Below 11Remove the misfed paper Turn roller rotating knob D in the direction 12of the arrowTurn roller rotating knob D in the direction 13of the arrow Troubleshooting concerning the saddle stitch finisher Binding Stapling position quick reference list Relation between print image and saddle stitch KEY Operator Programs Key operator proguram list KEY Operator Programs KEY Operator Programs Using the key operator programs BACK/C Restore Configuration 5Press the Custom Settings key Use the numeric keys to enter the five-digit 3password6Press the Custom Settings key 2Touch the KEY Operator Programs key Description of setting programs Auto power shut-off Energy save Auto power shut-off timerPreheat mode Toner save Toner save in printer mode Beep setting Operation panel settings Auto clear settingLanguage setting Disabling of job priority operation Disable duplex unit Device settingsDisable stapler unit Disable paper desk drawers Disable notice page printing System settings default settingsDisable test page printing Print density level Hexadecimal dump mode System settings Interface settingsPDL for network port Network port emulation switching Timeout Reset the NIC System settings network settingsIP address setting EnableTCP/IP Restore factory defaults System settings initialize/store settingsStore current configuration Restore configuration Appendix CPU Printer Specifications List of principal printer functions List of Combination of Peripheral Units Disabling notice page and separator sheet printing Case of portrait orientation in mm Print Area