Sharp AR_M280, AR-350 operation manual Troubleshooting, Problem, Solution

TROUBLESHOOTING

Always check the message display whenever the printer stops or operation is not possible.The messages will give you easy-to-follow directions. If the messages do not give specific instructions, check the list below.

This section describes only troubleshooting concerning the printer feature and problems common to all features of this product. For troubleshooting of the copier, facsimile, and network scanner features, see the respective manuals. Also for problems in peripheral units, see their respective descriptions.

Problem	Solution
Printer does not	● Printer plugged in?	Plug the printer into a grounded outlet.
operate.
	● Main power switch on?	Turn on the main power switch.
	● READY indicator on?	The printer is warming up. (Warm-up time
		is approximately 95 seconds.) Wait until
		the READY indicator lights up.
	● Message indicating need to load	Load paper. (page xxxx)
	paper displayed? (ERROR indicator
	lit at the same time on the operation
	panel of the main unit?)
	● Message indicating need to replace	Toner runs out. Replace the toner
	the toner cartridge displayed?	cartridge immediately. (page xxxx)
	(ERROR indicator lit at the same
	time on the operation panel of the
	main unit?)
	● Message indicating a paper misfeed	Remove misfed paper. (page xxxx)
	displayed? (ERROR indicator lit at
	the same time on the operation
	panel of the main unit?)
Printer is on but data	● Is the correct interface cable properly	Ensure that the correct interface cable is
is not received.	connected between the printer and	connected between the printer and your
	your computer?	computer.
	● Is the correct printer driver installed?	Install the appropriate printer driver. (page
		xxxx)
	● Is the printer not selected properly or	Ensure that this printer is selected on the
	not registered on the network (when	application software or use an appropriate
	used as a network printer)?	utility to check that the printer is registered
		on the network.
Data is received but	● Has an error occurred?	Check to see if an error message is
not printed. (DATA		displayed in the message display.
indicator blinks.)
	● Is the specified size paper loaded in the	Load paper, select another paper size or
	printer?	cancel printing.
Printer cannot be	● Is the printer driver installed	Install the printer driver correctly. (page
selected from	correctly?	xxxx)
computer.
Incorrect orientation	● Is the orientation setting in the	Correct the orientation in the printer driver.
	printer driver correct?
Paper image is clipped	● Zoom printing?	Use the proper magnification ratio for
or off the edge of		printing.
paper.

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