TROUBLESHOOTING
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Black pages | ● Is color image data printed? | Color image may be printed in black. |
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| ● Are the black and white areas | Cancel negative image printing feature in |
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| reversed? | the printer driver. |
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Image loss along the | ● Is the image loss outside the print | Change the print area (page xxxx) or |
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edges | area? | reduce the print image. |
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Printer prints in | ● Is the reverse order selected in the | Cancel the reverse order printing in the |
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reverse order. | application software? | application software. |
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Printer stops in the | ● Too much paper in the exit tray? | Remove the paper from the exit tray. |
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middle of a print job. | (page xxxx) |
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| ● Has the paper runs out? | Load paper. |
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Paper specified from | ● Is paper selection of driver "Auto"? | Ensure that the desired paper is set in a |
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application is not used. |
| paper tray of the printer and select "Auto" |
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| in the paper selection of the printer driver. |
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Printer resident font | ● Has the resident font information | Install (or reinstall) the resident font |
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cannot be selected | installed? | information. If installed resident font |
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from application |
| information may be damaged, reinstall it. |
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software (when the |
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PPD file of an optional |
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PS3 expansion kit is |
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used in Windows (not |
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NT) environment). |
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Printer write error | ● Is the timeout time short? | Set a longer time in the timeout setting. |
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occurs when using the |
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printer as a local |
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printer. |
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Only one set has been | ● Is the number of pages large? | The print data amount exceeds the limit of |
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output when more than |
| storage of this printer. (page xxxx) Repeat |
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one set has been |
| one set printing. If a hard disk is not |
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specified. (A notice |
| installed, installation of it may enable |
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page has been output.) |
| printing of more than one set depending |
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| on the number of pages. |
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Not printed or only a | ● | Print a smaller number of pages at a time. |
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notice page is printed. | of pages is specified? | If a hard disk is not installed, installation of |
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| it may enable printing depending on the |
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| number of pages. |
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Printed image is too | ● Is the exposure control set properly? | The printer exposure level can be adjusted |
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light or too dark. |
| by using a key operator program. Contact |
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| your key operator. (page xxxx) |
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