The Answering Machine 27
Appendix REMOTE ACCESS COMMANDS
Table 1: Commands at the remote menu Table 2: Commands during message playback
Key Function Key
Function
2 To play messages 1 To play previous message
4 To play Memo 2 To repeat current message
5 To stop an operation 3 To play next message
6 To play OGM 5 To stop message playback
7 To record Memo 0 To delete current message
8 To switch the answering machine
on/off
9 To record OGM
0 Press twice to delete all old messages
Troubleshooting
Problem(s) Tip(s)
No dial tone • Check your phone connections.
• The handset may be out of range. Move closer to the base.
• The battery capacity may be low. Charge battery.
Signal icon flashing • The handset may be out of range. Move closer to the base.
• If the handset displays UNREGISTERED, register the handset. See page
20.
Registration fails
continuously • Your base memory may be full. Delete any un-used handsets and try again.
See page 21.
No parking tone • The handset may not be placed properly on the cradle. Try again.
• Charging contacts may be dirty. Disconnect the power supply first and then
clean contacts with a damp cloth.
• Turn on the handset tone. See page 18.
Handset on the charger
does not charge • The batteries may be defective. Purchase new batteries from your dealer.
• Check that the batteries are inserted correctly.
• Make sure the handset is placed properly on the charger. The battery icon
animates while charging.
No display • Check that the batteries are charged.
• Check the power and phone connections.
Bad audio (crackles,
echo, etc.) • If you have Broadband installed you MUST install high quality line filters (not
supplied) on all phone sockets. This is not a problem with your phone.
• The handset may be nearly out of range. Move closer to the base unit.
• The phone may be interfered by nearby electrical appliances. Move the base
unit.
• The phone may be at a location with thick walls. Move the base unit.
Handset does not ring • Check that the handset ringer is turned on. See page 18.
Caller ID does not
display number • Caller ID service may not be activated. Check with your service provider.
• The caller’s information may be withheld or is unavailable.
Cannot make/answer a
2nd call • 2nd call service may not be activated. Check with your service provider.
• Check that the recall selection is correct. See page 19.
• Check that the correct country has been selected. See page 9.