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Customer Support If you feel this product is not working correctly please consult the user guide and ensure that you
are using the product in accordance with the instructions. Remove all extra telephone equipment
and connect only this telephone directly to the telephone socket. If the fault is still present,
connect another telephone (if available) to the telephone socket. The results will show you
whether the fault lies with this unit or with the telephone line.
If the product is working correctly the fault is on the telephone line. Please contact your network
operator for assistance.
To order spare parts additional handsets, replacement batteries and in case of any technical
issues you may have with product please consult our website for further information or send us
an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us for assistance. If the product is then
found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt.
Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Customer support
Email: support@oricom.com.au
Web: www.oricom.com.au
Fax: (02) 4574 8898
Ph: (02) 454 8888 or
1300 889 785 (for the cost of a local
call (excludes calls from mobiles)
New Zealand
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland
Customer support
Email:support@atlasgentech.co.nz
Web: www.atlasgentech.co.nz
Fax: (09) 574 2722
Ph: 0900 50 025 (Toll Call)