CHAPTER 2

Common Questions

 

 

Why can’t I synchronize my smartphone wirelessly using the Wi-Fi card?

Check the signal status bars to make sure you are connected to your wireless network. See Viewing signal strength.

What do I do if my smartphone does not recognize the Wi-Fi card when I insert it?

If the connection title bar icon does not change when you insert the Wi-Fi card—indicating that your smartphone is not recognizing the card—first remove the card, then reinsert it. If your smartphone still does not recognize the card, remove the card, do a soft reset on your smartphone, and then reinsert the card.

What do I do if the Wi-Fi card seems to stop working?

If you have made a Wi-Fi network connection but it now does not seem to be working, first remove the Wi-Fi card, then reinsert it. If you still cannot make a successful network connection, remove the card, do a soft reset on your smartphone, and then reinsert the card.

Why does my battery seem to drain more quickly since I’ve started using my Wi-Fi card?

The Wi-Fi card can use a small amount of your smartphone’s battery charge even when the Wi-Fi setting is turned off. We recommend that you remove the Wi-Fi card from the expansion card slot whenever you are not using the card.

14

Using Your Palm Wi-Fi Card

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Palm Wi-Fi Card manual What do I do if the Wi-Fi card seems to stop working?