Troubleshooting
Before calling for repair service, check the following items for possible remedies to an encountered symptom.
Symptoms | Check item | |
|
| |
"Ghost" or double images | This may be caused by obstruction to the antenna due to high rise buildings | |
| or hills. Using a highly directional antenna may improve the picture. | |
|
| |
No power | Check that the AC power cord is plugged into the mains socket. | |
| ||
| Unplug the power cord, wait for 60 seconds. Then reinsert plug into | |
| the mains socket and turn on the unit again. | |
|
| |
No picture | Check antenna connections at the rear of the unit to see if it is properly | |
| connected to the unit. | |
| Possible broadcast station trouble. Try another channel. | |
| Adjust the contrast and brightness settings. | |
| Select a correct input. | |
| Is a | |
|
| |
Good picture but no sound | Increase the VOLUME. | |
| Check that the unit is not muted. | |
| Check Whether the sound is output to headphone. | |
|
| |
Good sound but poor colour | Adjust the contrast, colour and brightness settings. | |
|
| |
Poor picture | Sometimes, poor picture quality occurs when having activated an | |
| camera or camcorder connected and having connected another peripheral | |
| at the same time. In this case, switch off one of the other peripherals. | |
| Check whether the room is too bright. | |
|
| |
Horizontal dotted line | This may be caused by electrical interference (e.g. hair dryer, nearby | |
| neon lights, etc.) | |
| Turn off the equipment. | |
|
| |
Television not responding to | Check whether the batteries are working. Replace if necessary. | |
remote control | Clean the remote control sensor lens on the unit. | |
| Do not use the remote control under strong or fluorescent lighting. | |
| The batteries should be inserted with polarity (+, | |
|
| |
Snowy picture and noise | Check the antenna connection. | |
|
| |
No stable or not | Check if you have selected the correct VGA mode in your PC. | |
synchronised VGA picture | ||
| ||
No output from one | Adjust Balance in the audio menu. | |
of the speakers | ||
| ||
|
| |
Control buttons do not work | Unplug the power cord, wait for some seconds. Then | |
| cord and turn on the unit again. | |
|
|
Note:
If your problem is not solved, restart your TV by turning it off and then on again once.
Never attempt to repair a defective TV yourself.
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