Troubleshooting

Before calling for repair service, check the following items for possible remedies to an encountered symptom.

Symptoms

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"Ghost" or double images

This may be caused by obstruction to the antenna due to high rise buildings

 

or hills. Using a highly directional antenna may improve the picture.

 

 

No power

Check that the AC power cord is plugged into the mains socket.

 

 

Unplug the power cord, wait for 60 seconds. Then reinsert plug into

 

the mains socket and turn on the unit again.

 

 

No picture

Check antenna connections at the rear of the unit to see if it is properly

 

connected to the unit.

 

Possible broadcast station trouble. Try another channel.

 

Adjust the contrast and brightness settings.

 

Select a correct input.

 

Is a non-compatible signal being input?

 

 

Good picture but no sound

Increase the VOLUME.

 

Check that the unit is not muted.

 

 

Good sound but poor colour

Adjust the contrast, colour and brightness settings.

 

 

Poor picture

Sometimes, poor picture quality occurs when having activated an S-VHS

camera or camcorder connected and having connected another peripheral

 

 

at the same time. In this case, switch off one of the other peripherals.

 

Check whether the room is too bright.

 

 

Horizontal dotted line

This may be caused by electrical interference (e.g. hair dryer, nearby

neon lights, etc.)

 

 

Turn off the equipment.

 

 

Television not responding to

Check whether the batteries are working. Replace if necessary.

Clean the remote control sensor lens on the unit.

remote control

Do not use the remote control under strong or fluorescent lighting.

 

 

The batteries should be inserted with polarity (+, -) aligned.

 

 

Snowy picture and noise

Check the aerial connection.

 

 

No stable or not

Check if you have selected the correct D-Sub mode in your PC.

synchronised D-Sub picture

 

 

 

No output from one of the speakers

Adjust Balance in the SOUND (AUDIO) menu.

 

 

Controls buttons do not work

Unplug the power cord, wait for some seconds. Then re-plug the power

 

cord and turn on the unit again.

 

 

Do not use in hot and cold rooms (location)

When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

Do not leave the unit in a hot or cold location. Also, do not leaves the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.

(Storage temperature: 00C to +500C;

Working temperature: 50C to +400C.)

Note:

If your problem is not solved, restart your TV by turning it off and then on again once.

Never attempt to repair a defective TV yourself.

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Palsonic TFTV385YM owner manual Troubleshooting, Symptoms Check item