Before calling for service (continued)
PC connection
Computer does not | • Check the operating environment. | P85 |
recognize camera when | • If your computer has multiple USB terminals, please try connecting |
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USB connection cable is | the camera to a different USB terminal. |
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connected. | • Switch the camera’s power off and back on again, and reconnect |
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| the USB connection cable. |
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An error message appears | • To disconnect the USB connection cable safely, | — |
on the computer when the | icon in the task tray, and follow the instructions on the screen. |
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USB connection cable is |
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disconnected. |
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Other
The remote control does | • The battery in the remote control may have run out. | P26 |
not work. | If the remote control fails to work even if it is operated close to the |
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| remote control sensor of the |
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| battery has run out. Replace it with new one. |
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| • Is the IR REMOTE item on the setting menu OTHER FUNCTIONS |
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| screen set to OFF? |
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There is a rattling sound | • This is the sound of the lens moving. This is not a fault. No sound | — |
when the | should be heard when the camera’s power is switched on. |
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is tilted back and forth. |
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A clicking sound is heard | • This initialization operation is performed when the camera starts up. | — |
when the power is turned | It occurs due to the construction of the camera and is not indicative |
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on or when the PB mode is | of any trouble. |
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switched to the CAM mode. |
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The SD Memory Card | • The data on the card could be corrupted. Data can be corrupted by | — |
screen appears strange. | static electricity and electromagnetic waves. Please always save |
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| important data to a computer or other storage media. |
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The SD Memory Card | • There could be a fault with the camera or with the SD Memory | — |
cannot be used even after | Card. Please consult the place of purchase. Always use only SD |
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formatting. | Memory Cards of 512 MB - 32 GB with this camera. |
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The camera does not | • Was the inserted SD Memory Card originally formatted with a | P35 |
recognize the SD Memory | computer? Always use this camera to format SD Memory Cards. |
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Card even though it is | Please be aware that, when an SD Memory Card is formatted, all |
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inserted correctly. | data recorded on the card will be erased and will not be restorable. |
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The SD Memory Card is not | • Please check that the device is compatible with the capacity or type | P13 |
recognized when inserted | (SD Memory Card/SDHC Memory Card) of the SD Memory Card |
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into other devices. | that you are using. |
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| For details, please consult the device’s own operating instructions. |
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