Installation/Troubleshooting

Problem

Cause and Remedy

 

 

The Camera Portal or

• Check that one of LAN1 - LAN4 or WIRELESS indicators are

Setup Page is not

shining green. Also, check if the LAN card or wireless LAN card

displayed.

is on. If not, check that the LAN is connected.

 

• Check that an IP address has been assigned to the LAN side PC

 

by this product (see page 123 of Operating Instructions on the

 

CD-ROM). If it has not been assigned, check that the PC has

 

been set to Obtain IP Address Automatically, and restart the PC.

 

• If this product's IP address (:port number)has been modified (see

 

page 74 of Operating Instructions on the CD-ROM), enter the

 

new IP address (:port number) in the web browser's address bar.

 

(The default port number is 80. When the port number is 80 it is

 

not necessary to enter it.)

 

• Access the Camera Portal 1 minute after turning on the power. If

 

accessed before 1 minute has passed, The page cannot be

 

displayed message is displayed.

 

• To access the setup page, it may be necessary to set the web

 

browser. (see page 122 of Operating Instructions on the CD-

 

ROM)

 

• JavaScript is used on the setup page. If JavaScript is disabled in

 

the web browser settings, enable it and then access the setup

 

page.

 

1 Select Internet Explorer Tools, then Internet Options... in

 

Internet Explorer, and click the Security tab.

 

2 Click Custom Level... in Security level for this zone.

 

3 Enable "Active scripting" in Settings.

 

 

The Update Firmware

• The firmware is damaged. Re-install the firmware. (see page 95

page is displayed.

of Operating Instructions on the CD-ROM)

 

 

The wireless device

• Change the PC wireless LAN card's communication mode to

cannot be connected.

Infrastructure. The device-specific SSID and 128-bit encryption

 

key are set in factory default. The default SSID and 128 bit

 

encryption key are displayed on the rear of this product. Set the

 

same SSID and 128-bit encryption key as those on the wireless

 

devices connected to this product.

 

• It is possible that this product or the wireless device may be out

 

of range, or there is a wall or other obstacle in between them.

 

Move them closer together.

 

 

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Panasonic BB-HGW700A Problem Cause and Remedy Camera Portal or, Setup Page is not, Update Firmware, Is displayed

BB-HGW700A specifications

The Panasonic BB-HGW700A is a versatile broadband gateway that stands out for its ability to provide efficient and reliable internet connectivity for various applications, particularly in the realm of surveillance and monitoring. This gateway is designed to bridge the gap between multiple devices and the internet, ensuring seamless communication for security systems and networked devices.

One of the primary features of the BB-HGW700A is its robust networking capabilities. It supports both wired and wireless connections, allowing for flexible setup options that can accommodate different user environments. The gateway is equipped with multiple Ethernet ports, enabling direct connections to various devices like IP cameras, computers, and other network-enabled gadgets. Additionally, it features advanced wireless technology that supports high-speed connections, enhancing the overall performance of connected devices.

Another noteworthy characteristic of the BB-HGW700A is its compatibility with various protocols, making it an excellent choice for integrating with different surveillance systems. This versatility allows users to expand their security setups without worrying about compatibility issues. The gateway is designed to work seamlessly with Panasonic's line of IP cameras, facilitating the streaming of high-definition video and ensuring that users have access to real-time feeds.

In terms of security, the BB-HGW700A incorporates advanced encryption methods to safeguard data transmitted over the network. With features like WPA/WPA2 encryption, users can have peace of mind knowing that their information and connected devices are protected from potential threats. Additionally, the gateway includes built-in firewall capabilities, further enhancing the security framework of the network.

User experience is also prioritized in the design of the BB-HGW700A. It comes with a user-friendly interface that simplifies the setup process and allows for easy management of connected devices. This intuitive design is complemented by comprehensive documentation and support resources, ensuring that users can quickly resolve any issues that may arise.

In summary, the Panasonic BB-HGW700A is a powerful broadband gateway that combines innovative technologies and features to support a wide range of applications, especially in surveillance and monitoring. With its strong networking capabilities, compatibility with various devices, robust security features, and user-friendly interface, the BB-HGW700A serves as an excellent choice for users looking to enhance their home or business network. Whether for personal use or professional security systems, this gateway proves to be a reliable and efficient tool for modern connectivity needs.