Operating Instructions

Problem

 

Cause and Remedy

 

 

 

Timer recording is

The day of the week is not checked at the day of the week

not working.

 

setting on the timer page.

 

 

Check the day of the week to enable timer recording.

 

Timer is disabled. (Timer is grayed out on the timer list.)

 

 

Select the timer on the timer list, and click [Enable] on the

 

 

menu displayed by right-clicking the timer list.

 

 

 

You cannot pan or

Pan/tilt operation is not permitted on the camera settings.

tilt the camera.

 

Permit the pan/tilt operation.

 

 

 

The camera does not support pan/tilt operation.

 

 

 

This software is

Your PC specification does not meet the requirement.

unstable or does

 

Close other applications.

not work.

 

 

 

 

 

 

The audio cannot

The camera does not support audio.

be listened during

 

The camera should support audio.

monitoring.

 

 

 

 

Microphone is not properly connected.

 

 

Confirm that microphone is properly connected.

 

Volume setting on your PC is muted or set to minimum.

 

 

Adjust the volume on the volume control window on your

 

 

PC.

 

Speaker is malfunctioning.

 

 

Confirm that the speaker is working.

 

 

 

Audio cannot be

[Image Only] is selected at record settings on the camera

listened while

 

registration information page.

viewing images with

 

If [Image Only] is selected, the audio is not recorded.

audio.

 

 

Select [Image and Audio] to record audio.

 

 

 

 

 

Audio is not

Audio delays 1 or 2 seconds after the image. Audio may be

synchronized with

 

interrupted or the image may be paused. This is not a

images on the

 

problem.

monitoring page or

 

 

screen.

 

 

 

 

 

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Image 94
Panasonic BB-HNP11A operating instructions Menu displayed by right-clicking the timer list