08 | Problem | Check | Remedy |
| |||
| No picture is displayed or the | Is the video cable properly | • Connect the cable properly according to the connected devices |
| picture is not displayed | connected? | (page 15). |
| properly. |
| • Disconnect the cable (video/audio cable or HDMI cable), then |
|
|
| reinsert it firmly and all the way in. |
• For
| Is the video cable damaged? | If the cable is damaged, replace it with a new one. |
| Is the input setting on the | Read the operating instructions for the connected components and |
| connected TV or AV receiver | switch to the proper input. |
| or amplifier right? |
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| Is the output video resolution | • On the |
| properly set? | • On the |
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| output from the HDMI OUT terminal (page 12). |
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| • Is the player connected | 1080p or Deep Color video signals may not be output properly, |
| with an HDMI cable other | depending on the HDMI cable being used or the player’s settings. If you |
| than a High Speed HDMI® | wish to output the video signals with 1080p or Deep Color, connect the |
| cable (with a Standard | TV using a High Speed HDMI® cable without a |
| HDMI® cable)? | reset the player using the Setup Navigator (page 23). |
| • Are you using an HDMI |
|
| cable with a |
|
| equalizer? |
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| Is a DVI device connected? | The picture may not be displayed properly if a DVI device is connected. |
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| Is Color Space properly set? | Change the Color Space setting (page 41). |
|
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| For the | Set the HDMI Mode to something other than Pure Audio (page 41). |
| Is the HDMI Mode set |
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| appropriately? |
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|
Picture freezes and the front |
| • Press STOP to stop playback, then restart playback. |
panel and remote control |
| • If the playback cannot be stopped, press STANDBY/ON on the |
buttons stop working. |
| player’s front panel to turn off the power, then turn the power back on. |
|
| • If the power cannot be turned off, unplug the power cord, wait several |
|
| seconds, then plug the power cord back into the outlet. |
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|
No picture is displayed or |
| With some discs, it may not be possible to output the video signals from |
picture is not output in high |
| the VIDEO output terminal. In this case, connect using an HDMI cable |
definition when playing BDs. |
| (page 15). |
|
|
|
• Picture is disturbed during |
| • This player supports Rovi analog copy protection technology. With |
playback. |
| some TVs (such as with |
• Picture is dark. |
| displayed properly when the copy protected DVD title is played. This is |
|
| not a malfunction. |
|
| • If the player and TV are connected via a DVD recorder/video deck, |
|
| etc., the picture will not be displayed properly due to analog copy |
|
| protection. Connect the player and TV directly. |
|
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|
• Picture is stretched. | Is the TV’s aspect ratio | Read the operating instructions for the TV and set the TV’s aspect ratio |
• Picture is cropped. | properly set? | properly. |
• Aspect ratio cannot be | Is TV Screen properly set? | Set TV Screen properly (page 39). |
switched. |
|
|
| When video signals with a resolution of 1080/50i, 1080/50p, 720/50p, | |
|
| |
|
| 1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the |
|
| HDMI OUT terminal, they may be output with an aspect ratio of 16:9 |
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| even if TV Screen is set to 4:3 Pan&Scan (page 39). |
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|
Picture is interrupted. |
| The picture may be interrupted when the resolution of the recorded |
|
| video signal switches. On the |
|
| Resolution (page 41). On the |
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| a setting other than Auto (page 41). |
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|
The subtitles cannot be |
| The subtitles cannot be switched for discs recorded on a DVD or BD |
switched. |
| recorder. |
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56
En