Hardware Diagnostics

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem.

If the utility discovers a problem in the hardware, contact Panasonic Technical Support.

Hardware that can be checked using the PC-Diagnostic Utility

Software cannot be checked using this utility.

 

CPU

 

Memory

 

Hard Disk

 

CD/DVD Drive

 

Video Controller

 

Sound*1

 

Modem

 

LAN

 

Wireless LAN*2

 

Wireless WAN*3

 

Bluetooth*4

 

GPS*5

 

USB

 

IEEE 1394

 

PC Card Controller

 

SD Card Controller

 

Smart Card*6

 

Serial Port

 

Keyboard

 

Touch Pad

 

Touchscreen *7

*1

When the diagnostic utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will

*2

not sound if mute is using Windows.)

Only for model with wireless LAN

*3

Only for model with wireless WAN

*4

Only for model with Bluetooth

*5

Only for model with GPS

*6

Only for model with Smart Card

*7

Only for model with Touchscreen

Regarding the PC-Diagnostic Utility

NOTE

Run this utility using the default settings in the Setup Utility. If the Setup Utility or other settings will not allow a hard- ware to be executed, the hardware icon will be displayed in gray.

For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.

When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. The extended diagnostic check is more detailed, and so requires a longer period of time to run.

When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is running, sounds may be generated from the speakers. These are not malfunctions.

You can check the status of the diagnostic check by the display color (A) on the left side of the hardware icon. Aqua: Not running diagnostic check

Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors dif- fers depending on the type of diagnostic check currently running. During memory diagnostic check, the display may freeze for a long period of time. Wait until the process A is complete.

Green: No problems discovered

Red: Problems discovered

Troubleshooting

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Panasonic CF-30 appendix Hardware Diagnostics, Regarding the PC-Diagnostic Utility