Troubleshooting

Hardware Diagnostics

We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the internal keyboard instead.

Operations

Touch pad operations

Internal keyboard operations

Select icon

Place the cursor above the icon

 

Press

 

 

 

, and then press

 

 

 

 

Space

 

 

 

 

 

 

 

 

 

( (close) cannot be selected)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click the icon

Tap or click (right click cannot be used)

 

Press

 

 

 

above the icon

 

Space

Complete the PC- Diagnos-

Click (close)

 

Press

 

+

 

+

 

.

 

Ctrl

Alt

Del

tics Utility and then restart

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the computer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

By clicking the icon, you can execute the following operations:

: Start the diagnostic check from the beginning

: Stop the diagnostic check (You cannot restart the check partway through by clicking )

: Display help (click the screen or press Space to return to the original diagnostic check screen)

Running the Diagnostic Check

Disconnect any peripheral devices (e.g., storage device) before running the diagnostic check.

1

Connect the AC adaptor and turn on the wireless switch. ( page 10)

 

During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.

2

Turn on or restart the computer, and press

 

for several times while [Panasonic] boot

F2

 

screen is displayed.

 

The Setup Utility starts up.

 

If the password is requested, enter the Supervisor Password.

 

If you are using the computer after changing the settings from the status at the time of purchase, we recom-

 

mend that you make a note of the settings that are changed.

3

Press

 

.

 

 

 

 

 

 

F9

 

At the confirmation message, select [Yes] and press

 

.

 

Enter

4

Press

 

.

 

 

 

F10

 

At the confirmation message, select [Yes] and press

Enter

.

 

The computer will restart.

5

Press

 

+

 

while [Panasonic] boot screen is displayed.

Ctrl

F7

 

When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo-

 

nents.

 

If the password is requested, enter the password.

The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are dis- played on the left side of the hardware icon ( page 29). If the touch pad does not operate properly, press

Ctrl+Alt +Del to restart the computer, or slide the power switch to turn the power off, and then restart the PC-Diagnostic Utility.

NOTE

Using the following procedure, you can run a diagnostic check on a specified hardware component, or run an extended diagnostic check on the hard disk.

AClick to stop the diagnostic check.

BClick the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B). When running a check on the hard disk, clicking the icon once will turn on the extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon will be displayed in gray.

CClick

to start the diagnostic check.

C

 

 

 

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Image 30
Panasonic CF-30 Hardware Diagnostics, Running the Diagnostic Check, Connect the AC adaptor and turn on the wireless switch