Troubleshooting
Hardware Diagnostics
We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the internal keyboard instead.
Operations | Touch pad operations | Internal keyboard operations | |||||||||||||||
Select icon | Place the cursor above the icon |
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Space |
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Click the icon | Tap or click (right click cannot be used) |
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| Space | ||||||||||||||||
Complete the PC- Diagnos- | Click (close) |
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| Ctrl | Alt | Del | ||||||||||||||
tics Utility and then restart |
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the computer |
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By clicking the icon, you can execute the following operations:
: Start the diagnostic check from the beginning
: Stop the diagnostic check (You cannot restart the check partway through by clicking 
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: Display help (click the screen or press Space to return to the original diagnostic check screen)
Running the Diagnostic Check
Disconnect any peripheral devices (e.g., storage device) before running the diagnostic check.
1 | Connect the AC adaptor and turn on the wireless switch. ( page 10) | ||||||||||
| During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. | ||||||||||
2 | Turn on or restart the computer, and press |
| for several times while [Panasonic] boot | ||||||||
F2 | |||||||||||
| screen is displayed. | ||||||||||
| The Setup Utility starts up. | ||||||||||
| If the password is requested, enter the Supervisor Password. | ||||||||||
| If you are using the computer after changing the settings from the status at the time of purchase, we recom- | ||||||||||
| mend that you make a note of the settings that are changed. | ||||||||||
3 | Press |
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F9 | |||||||||||
| At the confirmation message, select [Yes] and press |
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| Enter | ||||||||||
4 | Press |
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F10 | |||||||||||
| At the confirmation message, select [Yes] and press | Enter | . | ||||||||
| The computer will restart. | ||||||||||
5 | Press |
| + |
| while [Panasonic] boot screen is displayed. | ||||||
Ctrl | F7 | ||||||||||
| When the | ||||||||||
| nents. | ||||||||||
| If the password is requested, enter the password. | ||||||||||
The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are dis- played on the left side of the hardware icon ( page 29). If the touch pad does not operate properly, press
Ctrl+Alt +Del to restart the computer, or slide the power switch to turn the power off, and then restart the
NOTE
Using the following procedure, you can run a diagnostic check on a specified hardware component, or run an extended diagnostic check on the hard disk.
AClick 
to stop the diagnostic check.
BClick the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B). When running a check on the hard disk, clicking the icon once will turn on the extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon will be displayed in gray.
CClick | to start the diagnostic check. | C |
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