Troubleshooting
The computer does not recognize | Check the settings by following the instructions in | |||||||||||||
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| “Preparations” ( |
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| Is the drive properly mounted in the multimedia | ||||||||||||
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| pocket? |
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| Restart the computer. |
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The Multimedia pocket device | Is the disc loaded on the tray correctly? |
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status indicator | does not light | ( |
| page 8) |
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Cannot play disc or read data | Is the disc bent, scratched, or dirty? |
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from it |
| An error may occur if, after the tray has been closed | ||||||||||||
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| or operation has been resumed from the standby/ | ||||||||||||
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| hibernation modes, the drive is accessed before the | ||||||||||||
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| Multimedia Pocket device status indicator | goes | |||||||||||
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| off. Also, an error may occur if the drive is ac- | ||||||||||||
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| cessed by the application software automatically. | ||||||||||||
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| In a case like this, remove the disc, | ||||||||||||
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| try again. |
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“B’s Recorder” and “B’s CLiP” | Is writing software other than “B’s Recorder” or | |||||||||||||
do not work properly | “B’s CLiP” installed? |
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| Uninstall the writing software other than “B’s Re- | ||||||||||||
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| corder” or “B’s CLiP.” |
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| Windows XP |
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| Be sure to disable writing to CDs. ( |
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| Windows 2000 |
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| Uninstall Adaptec |
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Cannot eject disc |
| Is the computer powered on? |
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| To remove a disc when the computer is powered | ||||||||||||
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| off, insert a sharp object such as the | ||||||||||||
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| a paper clip into the emergency hole. Pushing it | ||||||||||||
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| completely to the end will free the tray so that it | ||||||||||||
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| can be pulled out. |
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| Emergency Hole |
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When using a software such as B’s CLiP that con- trols the disc removal, remove the disc while re- ferring to the software’s operating instructions.
If a disc with fingerprints or other dirt is used, you may not be able to remove it. Use a clean disc. (
page 6)
The disc tray does not close | Did you touch the eject button when you close the |
| tray? |
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