Troubleshooting (Basic)/Error Code/Message
Troubleshooting Useful Information Getting Started
Appendix
Starting Up and Standby and Hibernation Mode
[Executing Battery Recali- | The Battery Recalibration was canceled before Windows was shut down last time. To | ||
bration] screen appears. | start up Windows, turn off the computer by the power switch, and then turn on. |
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The computer will not auto- | If you connect to a network using wireless LAN function, perform access point settings. | ||
matically enter standby/ | ( | Reference Manual “Wireless LAN”) |
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hibernation. | If you do not use wireless LAN function, turn off wireless LAN function. ( | Refer- | |
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| ence Manual “Disabling/Enabling Wireless Communication”) |
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| Make sure that you are not using any software that regularly accesses the hard disk. | ||
When logging on (e.g., | Perform the following steps to change the audio settings to prevent audio output. | ||
resuming the computer), | A Click [start] - [Control Panel] - [Sounds, Speech, and Audio Devices] - [Sounds and | ||
audio is distorted. |
| Audio Devices], and click [Sounds]. |
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| B Set [Windows Logon] and [Windows Logoff] to [(None)]. |
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Cannot resume. | One of the following operations may have been carried out. |
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•In standby mode, the AC adaptor or battery pack was disconnected, or a peripheral was connected or disconnected.
•The power switch was slid for four seconds or longer to forcibly turn off the computer. Slide the power switch to turn on the computer. Data not saved will be lost.
Other startup problems. | Check to see if there was a disk error. | ||||||||||||||||||||||||
| A Remove all peripheral devices including an external display. | ||||||||||||||||||||||||
| B Click [start] - [My Computer] and | ||||||||||||||||||||||||
| C Click [Tools] - [Check Now]. | ||||||||||||||||||||||||
| D Select the option in [Check disk options] and click [Start]. | ||||||||||||||||||||||||
| Start the computer in Safe Mode and check the error details. (Refer to “Windows does | ||||||||||||||||||||||||
| not start up” on page 27.) | ||||||||||||||||||||||||
Shutting Down |
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Windows does not shut | Remove all peripheral devices. | ||||||||||||||||||||||||
down. | Wait one or two minutes. It is not a malfunction. | ||||||||||||||||||||||||
Password |
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Even after entering the | If |
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NumLk | |||||||||||||||||||||||||
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password, [Type your pass- |
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If |
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word] is displayed again |
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Display |
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When the screen becomes | When you set [Intel video driver power saving function (Intel(R) Display Power Sav- | ||||||||||||||||||||||||
black for a moment. | ing Technology)] of Power Saving Utility to [Enable], if you do the following opera- | ||||||||||||||||||||||||
| tions, the screen becomes black for a moment, but this is not a malfunction. You can | ||||||||||||||||||||||||
| continue to use this. | ||||||||||||||||||||||||
| • | Adjust the brightness of the screen with | Fn | + | F1 | / | Fn | + | F2 | . | |||||||||||||||
| • Remove and insert the AC adaptor. | ||||||||||||||||||||||||
| While you are using motion video playback software, benchmark software for graphic, if | ||||||||||||||||||||||||
| error screen is displayed or application software does not function normally, set [Intel video | ||||||||||||||||||||||||
| driver power saving function (Intel(R) Display Power Saving Technology)] to [Disable]. | ||||||||||||||||||||||||
No display. | The external display is selected. Press |
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| to switch the display. Wait until the dis- | ||||||||||||||
Fn | F3 | ||||||||||||||||||||||||
| play has been switched completely before pressing Fn + | F3 | again. | ||||||||||||||||||||||
| The display is turned off by the | ||||||||||||||||||||||||
| selection keys, but press any other key like Ctrl. | ||||||||||||||||||||||||
| The computer entered standby or hibernation by the | ||||||||||||||||||||||||
| slide the power switch. | ||||||||||||||||||||||||
| The screen may become darker. Press | Fn | + | F2 | to make the screen brighter. | ||||||||||||||||||||
The screen is disordered. | Changing the number of display colors and resolution may affect the screen. Restart the | ||||||||||||||||||||||||
| computer. | ||||||||||||||||||||||||
| The refresh rate of the internal LCD may be 40 hertz. Change the refresh rate of the | ||||||||||||||||||||||||
| internal LCD. | ||||||||||||||||||||||||
| A Click [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver | ||||||||||||||||||||||||
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| for Mobile]. | |||||||||||||||||||||||
| B Click [Display Devices] - [Intel(R) Dual Display Clone] - [Display Settings]. | ||||||||||||||||||||||||
| C If [Refresh Rate] of the Notebook is [40 Hertz], change to [60 Hertz] and click [OK]. | ||||||||||||||||||||||||
The external display does | If the external display does not support the power saving function, it may not work nor- | ||||||||||||||||||||||||
not work normally. | mally when the computer enters the power saving mode. Turn off the external display. | ||||||||||||||||||||||||
28
