Troubleshooting (Basic)/Error Code/Message

Troubleshooting Useful Information Getting Started

Appendix

Reference Manual

The Reference Manual is not

Install Adobe Reader.

displayed.

A Log on to Windows as an administrator.

 

B Click [start] - [Run], input [c:\util\reader\AdbeRdr70_enu_full.exe], then click [OK].

 

Follow the on-screen instructions.

 

C Update Adobe Reader to its latest version.

 

If your computer is connected to the internet, start up Adobe Reader and click [Help] -

 

[Check for updates now].

Reinstalling B’s Recorder/B’s CLiP

 

 

 

 

 

 

 

 

 

 

 

 

A serial number is

Input the following serial number.

requested when reinstalling.

B’s Recorder:

 

B’s CLiP:

Others

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No response.

Press

 

+

 

 

 

+

 

 

to open Task Manager and close the software application that

Ctrl

Shift

Esc

 

is not responding.

 

An input screen (e.g., password input screen at startup) may be hidden behind another

 

window. Press

Alt

+

Tab

to check.

 

Slide the power switch for four seconds or longer to shut down the computer, and then

 

slide the power switch to turn it on. If the application program does not work normally,

 

uninstall and reinstall the program. To uninstall, click [start] - [Control Panel] - [Add or

 

Remove Programs].

Error Code/Message

Follow the instructions below when an error code or message appears. If the problem persists or if the error code/mes- sage displayed is not shown here, contact your technical support office.

Error Code/Message

 

Solution

0211 Keyboard error

Disconnect external keyboard.

0251 System CMOS

An error has occurred in the memory of Setup Utility settings. This occurs when the memory con-

checksum bad -

tent is changed by an unexpected program operation, etc.

Default configuration

Start the Setup Utility and return the settings to the default values, and then change the set-

used

tings as necessary.

 

If the problem persists, the internal clock battery may need to be replaced. Contact your tech-

 

nical support office.

 

 

0271 Check date and

The date and time settings are not correct.

time settings

Start the Setup Utility and set the correct date and time.

 

If the problem persists, the internal clock battery may need to be replaced. Contact your tech-

 

nical support office.

0280 Previous boot

Startup has failed repeatedly, so the Setup Utility settings have been returned to the default val-

incomplete - Default

ues to startup the computer.

configuration used

Start the Setup Utility and return the settings to the default values, and then change the set-

 

tings as necessary.

Press <F2> to Setup

Write down the error details and press

 

to start the Setup Utility. Change the settings if

F2

 

necessary.

Operating System not

The operating system is not installed in the floppy disk or the hard disk that you are going to boot

found

from.

 

If using a floppy disk, change the disk to the one you can use for boot.

 

If using the hard disk, check if the hard disk is recognized in [Information] menu of the Setup

 

Utility. If the hard disk is recognized, perform the reinstallation ( page 25). If not, contact

 

your technical support office.

 

If a device is connected to the USB port, disconnect the device, or set [Legacy USB Support]

 

to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

 

 

To start the Setup Utility

ARestart the computer.

BPress F2 while [Panasonic] boot screen is displayed.

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Panasonic CF-Y7 manual Error Code/Message