Customer Services Directory
Customer Services Directory
(United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Accessory Purchases:
(United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Limited Warranty
Limited Warranty
(For USA and Puerto Rico Only)
PANASONIC AUTOMOTIVE SYSTEMS COMPANY OF AMERICA, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA 776 HIGHWAY 74 SOUTH, PEACHTREE CITY, GA 30269
PANASONIC AUTO PRODUCTS
LIMITED WARRANTY
LIMITED WARRANTY COVERAGE
If your product does not work properly because of defects in materials and workmanship.
Panasonic Automotive Systems Company of America (referred to as “the warrantor”) will, for the length of the period indicated in the chart below, which starts with the date of original purchase (“war- ranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or refurbished product. The decision to repair or replace will be made by the warrantor.
Categories | Parts | Labor |
Audio Components (except items listed below) | One (1) Year | One (1) Year |
Speakers | One (1) Year | Not Applicable |
Defective Car Audio Speakers under warranty | | |
must be exchanged at the place of purchase. | | |
Contact your Dealer for details. | | |
Accessories (in exchange for defective items) | Ninety (90) Days | Not Applicable |
During the “Labor” warranty period, there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your product prepaid during the warranty period. If non-rechargeable batteries are included, they are not war- ranted. This warranty only applies to products purchased and serviced
in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.
CARRY-IN OR MAIL-IN SERVICE
For Carry-In or Mail-In Service in the United States and Puerto Rico, call 1-800-211-PANA (7262) or visit
Panasonic Web Site: http://www.panasonic.com
LIMITED WARRANTY LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials and workmanship, and DOES NOT COVER normal wear and tear or cos- metic damage. The warranty ALSO DOES NOT COVER damages which occurred during shipment, failures which are caused by products not supplied by the warrantor, failures which result from accident, misuse, abuse, neglect, bug infestation, mishandling, misapplication, altera- tion, faulty installation, set-up adjustment, maladjustment of consumer control, improper maintenance, improper antenna, inadequate signal reception or pickup, power line surge, improper voltage supply, lightning, modification, commercial use (such as use in hotels, offices, restaurants, or other business uses) or rental use of the product, or service by anyone other than the technician from Factory Servicenter or other authorized service centers, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULT- ING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, travel to and from the sevicer, and loss of media, data or other memory contents. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied war- ranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to warrantor’s Consumer Affairs Department at the addresses of the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Customer’s Record
Model
No.
Serial
No.
Dealer’s
No.
Code
No.
Dealer’s
Address
Date of
Purchase
