E

Troubleshooting (continued)

 

GN

 

L

 

 

I

DVD video/Video CD/CD/MP3

 

S

DVD video

H

 

E N G L I S H

45

Problem

 

Possible cause

Possible solution

Problem

Possible cause

Possible solution

46

No playback

The disc is inserted upside down.

Insert a disc correctly.

 

 

There is a flaw or foreign objects

Remove the foreign objects, or use a

on the disc.

flawless disc.

 

 

The disc has unplayable formatted

Refer to “Notes on MP3” (page 62).

data.

 

 

 

The unit plays back the ROM track

Skip the ROM track.

of a mix mode CD.

 

 

 

A disc that cannot be played back

This unit can only play the following

on this unit is inserted.

types of discs: DVD video, Video CD,

 

CD, CD-DA data recorded CD-R or

 

CD-RW, and MP3 data recorded CD

 

media (CD-ROM, CD-R, CD-RW).

 

 

Cannot switch the audio language/subtitle language/angle.

The picture does not appear on the monitor.

It is difficult to hear quiet sound (Dolby digital DVD software only)

It is not possible to switch if the disc does not have multiple audio languages/subtitle languages/angles recorded on it.

Some discs permit switching through a menu screen.

Sometimes, switching angles is possible only with certain scenes.

Cables are not correctly connected.

D.Range Compression is set to “OFF” or “Standard”.

Refer to the guide provided with your disc.

Connect cables correctly.

Set “D.Range Compression” to “Minimum”.

The CD-R/RWs that are playable on other devices are not playable on this unit.

The playability of some CD-R/RWs may depend on the combination of media, recording software and recorder to be used even if these CD-R/RWs are playable on other devices such as a personal computer.

Make CD-R/RWs in different combination of media, recording software and recorder after referring to the description about MP3.

CD

Problem

CD-text is not displayed normally.

Possible cause

Disc is dirty, or has scratches.

Possible solution

Clean the disc, referring to the section on “Notes on Discs/Cards” (page 94).

Sound skipping or noise

Sound skipping due to vibration

There is a flaw or foreign objects on the disc.

The unit is not sufficiently secured.

Remove the foreign objects, or use a flawless disc. For MP3, refer to “Notes on MP3” (page 62).

Mount the unit securely with the mounting parts, referring to the installation instructions.

SD card

Problem

The file recorded on SD is not displayed.

Possible cause

Some files are not compatible with this unit and cannot be played back.

Possible solution

Check the recorded file.

Disc unejectable

The buttons do not work.

Something such as a peeled label

 

Press [<] (eject). If failure persists,

prevents the disc from coming out.

 

press the reset switch (page 92). If

 

 

normal operation is not restored, call

 

 

the store where you purchased the unit

 

 

or the nearest Panasonic Servicenter.

 

 

 

The microcontroller in the unit

 

Unplug the power cord and plug it

operates abnormally due to noise

 

again. In case the unit is still out of

or other factors.

 

order, consult the dealer.

Some operations are not permitted

 

Refer to the guide provided with your

 

 

with certain discs.

 

disc.

 

 

 

Picture distorted.

Distorted sound.

The display does not appear.

Picture quality may worsen or some frames may be skipped when viewing MPEG4, but this is normal.

There may be some noise output when playing MPEG4 and VOICE files, but this is normal.

DISPLAY setting on the VOICE mode screen is set to OFF.

This is not a problem.

This is not a problem.

Set DISPLAY setting to ON (page 75).

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CY-VHD9500U

 

CY-VHD9500U

89

 

 

 

 

 

 

 

 

Page 31
Image 31
Panasonic CY-VHD9500U operating instructions SD card