118 VQT3H43 VQT3H43 119
Q&A
Troubleshooting
(Continued)
TV, computer, printer
No image appears on TV. Image blurred or not colored.
ƔNot connected correctly (ĺ109).
ƔThe television has not been switched to auxiliary input.
ƔCheck the [Video Out] setting (NTSC/PAL) on the camera. (DMC-ZS8PU/DMC-TZ18PR only.) (ĺ23)
TV screen display different to LCD monitor.
ƔAspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
ƔCard is inserted into TV.
ĺ Connect the camera and TV with the AV cable (supplied) and play motion pictures on camera
(ĺ109)
Picture is not displayed on full TV screen.
ƔCheck [TV Aspect] settings (ĺ23).
Cannot send pictures to computer.
ƔNot connected correctly (ĺ103).
ƔCheck whether computer has recognized camera.
ƔSet [USB Mode] to [PC] (ĺ22).
Computer does not recognize card (only reads built-in memory).
ƔDisconnect the USB connection cable (supplied) and reconnect with card in place.
The card is not recognized by the computer.
(You are using an SDXC Memory Card.)
ƔMake sure your computer supports SDXC Memory Cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
ƔWhen you insert a card, a message will be displayed requesting you to format the card, but do not
format it.
ĺ If the [Access] indicator on the LCD monitor does not go off, turn off the camera’s power before
disconnecting the USB connection cable.
Uploading to YouTube or Facebook cannot be performed properly.
ĺ Confirm that the login information (login ID, user name, e-mail address and password) is correct.
ĺ Confirm that the PC is connected to the Internet.
ĺ Confirm that the resident software (such as anti-virus software and the firewall, etc.) is not
blocking access to YouTube or Facebook.
ĺ Check the YouTube or Facebook site.
Cannot print when connecting to printer.
ƔPrinter not compatible with PictBridge.
ƔSet [USB Mode] to [PictBridge(PTP)] (ĺ22).
The edges of pictures are cut off when printing.
ƔRelease any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
ƔThe pictures were recorded in aspect ratio.
ĺ If printing in shop, check if 16:9 sizes can be printed.
Others
Menu not displayed in desired language.
ƔChange [Language] setting (ĺ24).
Camera rattles if shaken.
ƔThis sound is made by the lens movement and is not a fault.
Red lamp illuminated when pressing shutter button halfway in dark locations.
Ɣ[AF Assist Lamp] is set to [ON] (ĺ80).
AF Assist Lamp is not illuminated.
Ɣ[AF Assist Lamp] is set to [OFF].
Camera is hot.
ƔCamera may become a little warm during use, but this does not affect performance or quality.
Lens makes a clicking noise.
ƔWhen brightness changes, the lens may make a clicking noise and the monitor brightness may also
change, but this is due to aperture settings being made.
(Does not affect recording.)
Clock is incorrect.
ƔCamera has been left for a long period.
ĺ Reset the clock (ĺ16).
ƔIt takes too long to set (clock will be behind by the same lapse of time.).
When using zoom, picture becomes slightly warped and the edges of the subject
become colored.
ƔPictures may be slightly warped or colored around the edges, depending on the zoom ratio, but this
is not a fault.
Zoom movement stops momentarily.
ƔThe zoom movement stops momentarily during Extended Optical Zoom and i.Zoom operation, but
this is not a malfunction.
Zoom does not reach the maximum ratio.
ƔIf the zoom ratio stops at 3 ×, [Macro Zoom] has been set. (ĺ43)
File numbers are not recorded in sequence.
ƔFile numbers are reset when new folders are created (ĺ104).
File numbers have jumped backwards.
ƔBattery was removed/inserted with power on.
(Numbers may jump backwards if folder/file numbers are not correctly recorded.)
When no operation is performed for a while, the demo is suddenly displayed.
ƔThis is the Automatic Demo Mode that introduces the features of this camera. Press [MENU/SET] to
return to the previous screen.