Picture
The images from this unit do not appear on the television.
Picture is distorted.
¾An incorrect resolution is selected in “HDMI Video
Format”. Reset the setting as follows:
1While the unit is on, press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
– “00 rEt” is displayed on the unit’s display.
2Repeatedly press [1] (right) on the remote control or
[Í/I] on the unit until “04 PrG” is displayed on the unit’s display.
3Press and hold [OK] on the remote control or [< OPEN/ CLOSE] on the unit for at least 4 seconds.
Set the item again. ( 26)
–When Dolby Digital Plus, Dolby TrueHD, and
Settings” and make proper settings. ( 27)
¾The unit and television are using different video
systems. Switch the setting as follows:
1While the unit is on, press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
– “00 rEt” is displayed on the unit’s display.
2Repeatedly press [1] (right) on the remote control or [Í/I] on the unit until “05 P/n” is displayed on the unit’s display.
3Press and hold [OK] on the remote control or [< OPEN/ CLOSE] on the unit for at least 4 seconds.
The system switches from PAL to NTSC or vice versa.
¾The system used on the disc doesn’t match your television.
–PAL discs cannot be correctly viewed on an NTSC television.
–This unit can convert NTSC signals to PAL60 for viewing on a PAL television (“NTSC Contents Output” in the “Picture”).
Video is not output in
¾Confirm that “HDMI Video Format” in the Setup menu are set properly. ( 26)
A black band is displayed around the edge of the screen.
The aspect ratio of the screen is abnormal.
¾Confirm the “TV Aspect” is set properly. ( 26)
¾Adjust the aspect setting on the television.
Playback
Disc cannot be played.
¾The disc is dirty. ( 4)
¾Check the region code. ( 7)
Still pictures (JPEG) do not playback normally.
¾The images that were edited on the PC, such as Progressive JPEG, etc., may not playback.
I can’t playback BD-Live.
¾Confirm that this unit is connected to the broadband Internet. ( 9)
¾Confirm the
¾Confirm a USB device is inserted into the USB port. ( 13)
Network
I can’t connect to the network.
¾Confirm the network connection and settings. ( 9, 11, 26)
¾Check the operating instructions for each device and connect accordingly.
Audio
Cannot hear the desired audio type.
¾Check the connections and the “Digital Audio Output” settings.( 9 , 25)
¾To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to “On” in the Setup menu. ( 26)
Reference
VQT3B11 29
