Troubleshooting guide
Still pictures
Cannot display Direct Navigator | ≥This screen cannot be displayed during recording or copy or while the unit is standing by for | — |
screen. | linked timer recording with external equipment. |
|
|
|
|
Cannot edit or format a card. | ≥Release the card’s protection setting. (With some cards, the “Write Protection Off” message | 60 |
| sometimes appears on the screen even when protection has been set.) |
|
|
|
|
The contents of the card cannot | ≥The card format is not compatible with the unit. (The contents on the card may be damaged.) | 7, 37 |
be read. | Format using FAT 12 or FAT 16 with other equipment or format the card with this unit. | 61 |
| ≥The card contains a folder structure and/or file extensions that are not compatible with this | 7 |
| unit. | — |
| ≥Turn off and then turn on the unit again. | |
| ≥You can use SD Memory Cards with capacities from 8 MB to 2 GB. | — |
|
|
|
Copying, deleting and setting | ≥When there are a lot of folders and files, it may sometimes take a few hours. | — |
protection takes a long time. | ≥When repeating copying or deleting, it may sometimes take a long time. Format the disc or | 61 |
| card. |
|
|
|
|
GUIDE Plus+ |
|
|
|
|
|
The GUIDE Plus+ System does | ≥Check whether GUIDE Plus+ system setup was performed in full. |
|
not receive any data. | The GUIDE Plus+ system data is updated several times each day. When the unit is first |
|
| connected, the GUIDE Plus+ system is not yet ready to receive data. |
|
| It takes approximately 2 hours to complete data download. |
|
| Depending on when you set up this unit, it may take approximately one day before you can |
|
| display the television programme list. |
|
| ≥Check whether the clock is properly set. | 71 |
| ≥If signal quality is bad (ghost images or limited reception), the GUIDE Plus+ system may not | — |
| be able to receive any data. |
|
“No Data” is displayed for some | ≥These stations may not have been able to be identified automatically. | 20 |
or all stations. | For these stations, select the “On” in the SUB MENU under “Editor” and assign the correct |
|
| reference station manually. | — |
| ≥Some stations are not supported by the GUIDE Plus+ system. | |
|
|
|
The GUIDE Plus+ information is | ≥The reference station is not assigned correctly in “Editor”. | 20 |
not displayed properly. | Select the correct reference station. |
|
| ≥There was a programme change. | — |
| Check the current programme, e.g. on the Web site for the GUIDE Plus+ system provider or | |
| station provider. |
|
The GUIDE Plus+ data transfer | ≥The GUIDE Plus+ system shows the data that was received up to the interruption. | — |
was interrupted. | ≥The programme information may be incomplete. | — |
|
|
|
The GUIDE Plus+ data is not | ≥The unit must be in standby mode in order to update the data. If the unit is in EXT LINK mode | — |
updated. | — | |
| ≥Make sure that the time is set correctly. | |
| ≥Check whether “Off” is set under “Night Download” and change the setting in GUIDE Plus+. | 21 |
“No Data” is displayed in the | ≥Programme the Timer recording manually or via SHOWVIEW. | 30 |
GUIDE Plus+ system. |
|
|
|
|
|
To reset this unit |
|
|
|
|
|
To return all the settings other | ≥Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratings | 68 |
than the main ones to the factory | level, ratings password and time settings return to the factory preset. The timer recording |
|
preset | programmes are also cancelled. | 68 |
| ≥Select “Yes” in “Default Settings” in the Setup menu. All the settings other than the | |
| programmed channels, time settings, country settings, language settings, disc language |
|
| settings, ratings level, ratings password, remote control code, return to the factory presets. | — |
| ≥Press and hold [X CH] and [CH W] on the main unit until the Country setting screen appears. | |
| All the settings except for the ratings level, ratings password and time settings return to the |
|
| factory preset. The timer recording programmes are also cancelled. |
|
To reset the ratings level | ≥While the disc tray is open, press [DRIVE SELECT] to select the DVD drive, then press and | — |
settings | hold [¥ REC] and [1] (PLAY) on the main unit at the same time for 5 or more seconds. |
|
|
|
|
To restore the unit if it freezes | ≥Press and hold [Í/I] on the main unit for 10 seconds. (The settings remain.) | — |
due to one of the safety devices |
|
|
being activated |
|
|
|
|
|
RQT8415
80
