Troubleshooting guide | Panasonic DMR-EH56 instruction

Troubleshooting guide

RQT8415

76

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.		≥Operations do not work due to a poor-quality disc. (Try again using a
≥Poor reception due to atmospheric conditions.		Panasonic disc.)
≥Image disturbance during search.		≥The unit freezes due to one of its safety devices being activated.
≥Interruptions in reception due to periodic satellite broadcasting		(Press and hold [Í/I] on the main unit for 10 seconds.)
breaks.		≥When the HDD has been automatically placed in the SLEEP mode
≥A sound is heard when the HDD goes into SLEEP mode, or		(➡ 9), or the unit is turned on or off, there may be an unexpected
operations are slow to respond in SLEEP mode.		sound. This does not indicate a problem with this unit.

Power			Page

No power.	≥Insert the AC mains lead securely into a known active household mains socket.		14, 15
The unit does not turn on	≥Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’s		33
The unit does not turn on	display blinks when [Í DVD] is pressed). Press [EXT LINK] to cancel the recording standby.
pressing [Í DVD].
The unit switches to standby mode.	≥One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.		—

Displays

The display is dim.	≥Change “FL Display” in the Setup menu.		67
“0:00” is flashing on the unit’s	≥Set the clock.		71
display.

The time recorded on the disc	≥Times shown may disagree with actual times.		—
and the available time shown do	≥Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the		—
not add up.	last recorded title is deleted. It does not increase if other titles are deleted.		—
The play time shown for MP3	≥Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no		—
does not agree with the actual	increase in disc space.		—
time.	≥More disc space than the actual recording time is used after recording or editing the DVD-R,		—
	DVD-R DL, +R or +R DL 200 times or more.		—
	≥While searching, the elapsed time may not display correctly.		—
The clock is not correct.	≥Under adverse reception conditions, etc., the automatic time correction function may not		71
	work. In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock
	Setting does not work, set the time manually.

Compared to the actual recorded	≥The displayed recording/play time is converted from the number of frames at 29.97 frames		—
time, the elapsed time displayed	(equal to 0.999 seconds) to one second. There will be a slight difference between the time
is less.	displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as
(Only when recording in NTSC)	approximately 59 minutes 56 seconds). This does not affect the recording.
“U88” is displayed and the disc	≥The unit is carrying out the recovery process. Do the following to eject the disc.		—
cannot be ejected.	1 Press [Í/I] on the main unit to switch the unit to standby.
	If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10
	seconds. The unit is forcibly switched to standby.
	2 While the unit is off, press and hold [∫] and [CH W] on the main unit at the same time for
	about 5 seconds. Remove the disc.

TV screen and video

Television reception worsens	≥This can occur because the signals are being divided between the unit and other equipment.		—
after connecting the unit.	It can be solved by using a signal booster, available from audio-visual suppliers. If it is not
	solved by using a signal booster, consult the dealer.
Status messages do not appear.	≥Select “Automatic” in “On-Screen Messages” in the Setup menu.		67

The grey background does not	≥Select “On” in “Grey Background” in the Setup menu.		67
appear.
Picture does not appear during	≥Timer recordings work regardless whether the unit is on or off. To confirm the timer recording		—
timer recording.	is going to work properly, turn the unit on.

The 4:3 aspect ratio picture	≥Use the television to change the aspect. If your television does not have that function, set		43
expands left and right.	“Progressive” in the Picture menu to “Off”.		68
Screen size is wrong.	≥Check the settings for “TV Aspect” in the Setup menu.		68
Screen size is wrong.
The recorded title is stretched	≥16:9 aspect programmes are recorded in 4:3 aspect in the following cases.		66
vertically.	–If you recorded to the HDD or a DVD-RAM and “Rec for High Speed Copy” was set to “On”
	in the Setup menu.
	–If you recorded or copied to a DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R,
	+R DL or +RW.
	It may be possible to adjust the display mode on the TV. Refer to your television’s operating
	instructions.

There is a lot of after-image	≥Set “Playback NR” in the Picture menu to “Off”.		43
when playing video.
When playing DVD-Video using	≥Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method		43
progressive output, one part of	or material used on DVD-Video, but should be corrected if you use interlace output.
the picture momentarily appears
to be doubled up.

There is no apparent change in	≥The effect is less perceivable with some types of video.		—
picture quality when adjusted
with the Picture menu in the on-
screen menus.
The images from this unit do not	≥Make sure that the television is connected to the AV1 terminal, VIDEO OUT terminal,		14–16
appear on the television.	S VIDEO OUT terminal or COMPONENT VIDEO OUT terminals on this unit.		—
Picture is distorted.	≥Make sure that the television’s input setting (e.g., AV 1) is correct.		—
Picture is distorted.	≥Progressive output is set to on but the connected television is not progressive compatible.		—
	Press and hold [∫] and [1] (PLAY) on the main unit at the same time for more than 5
	seconds to cancel this setting. The setting will change to interlace.		70
	≥The unit’s “TV System” setting differs from the TV system used by the disc now playing. While		70
	stopped, keep pressing [∫] and [< OPEN/CLOSE] on the main unit for 5 or more seconds.
	The system switches from PAL to NTSC or vice versa.

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Panasonic DMR-EH56 operating instructions Troubleshooting guide

Contents

Example Guide Plus+ system is available in the following countries Swallowed, seek medical advice immediately Keep the small memory cards such as the SDMemory Card out of reach of children. If Inside of product Tuotteen sisällä Produktets innside Table of contents HDD, disc and card information HDD and discs you can use for recording and playDVD Video Recording format DVD-Video format +VR format HDD, disc and card informationRecording modes and approximate recording times +R DL Discs that cannot be played Play-only discs 12 cm/8 cmHDD, disc and card information Cards you can use on this unit Suitable SD Memory CardsStructure of folders displayed by this unit Type Important notes for recording Disk drive handling care HDD Hard disk drive handling careImportant notes for recording/HDD Hard Disc and card handling Unit care Included accessories Remote control informationRemote control information Disc and card handling/Unit care/Included accessories/The Remote control Control reference guide Main unit Unit’s displayReference guide Opening the front panel Connecting a television Connecting a television and VCRUsing a 21-pin Scart cable Connecting a terminal other than the 21-pin Scart terminal Connection Connecting a terminal otherThan the 21-pin Scart terminal Connecting a television with AUDIO/VIDEO terminals Connecting a television with S Video terminalsConnecting a television with Component Video terminals Other connections Connecting an amplifier with a digital input Terminal Connecting a stereo amplifierConnecting an amplifier or system component When the unit is not to be used for a long time If the clock setting menu appears Press 3, 4 to select the TV aspect and press Enter Press Guide Guide Plus+ system settingsConfirm the message on the screen Guide Plus+ data download Editing programme listsPress Guide Press SUB Menu Download data automatically Changing the settings Host Channel Set up to match your television and remote control To enjoy progressive video Television operation Recording television programmes Press Drive Select to select the HDD or DVD drivePress W X CH to select the channel Press ¥ REC to start recording Disc Insertion/Ejection Recording television programmesTo finalize the disc To open the tray without disc finalization Recording settings for High Speed Copy To specify a time to stop recording- One Touch RecordingRecording television programmes Press ¥ REC on the main unit to select the recording time Flexible Recording Press 3, 4, 2, 1 to select Start and press EnterPlaying while you are recording Press 1 Play during recording Timer recordings Timer recordingPress 3, 4, 2, 1 to select the programme Press Enter Timer recording Operations in the Guide Plus+ systemPress 3, 4 to go through the Guide Plus+ list Action Press 3, 4 to select New Timer Press PROG/CHECKPress ShowView Programme and press Enter To cancel recording when recording has already begun Press Drive Select to select the recording drive and pressPress 2, 1 to select Stop Recording and press Enter To release the unit from recording standby Relief Recording VPS/PDC function Auto Renewal Recording Making timer recordings on the television Recording broadcasts from an external equipmentTurn off this unit Press EXT Link Playing recorded video contents/Playing play-only discs Playing recorded video contents/Playing play-only discs Operations during play Changing audio during play Press Audio Playing recorded video contents/Playing Playing DivX discs, MP3 discs and still pictures JPEG/TIFFDivX discs, MP3 discs and still pictures JPEG/TIFF Play-only discs/Playing Playing DivX discs Press Direct NavigatorPress 3, 4 to select the title and press Enter Selecting file type to play Playing MP3 discs Press 3, 4 to select the track and press EnterStill pictures Playing DivX discs, MP3 discs Playing still pictures Press 3, 4, 2, 1 to select the album and press EnterPress Drive Select to select the HDD, DVD or SD drive Go to step Slide Show Setting Useful functions during still picture playStart Slide Show Rotate Using on-screen menus/Status message Using on-screen menusCommon procedures Disc menu-Setting the disc content Status messages Press Status Editing titles/chapters Editing titles/chapters and playing chaptersPress 3, 4, 2, 1 to select the chapter If you select Chapter View Set up Protection § Cancel Protection §Title operations Partial Delete Creating, editing and playing playlists Creating playlistsPress 2, 1 to select the source title and press Press Return Editing and playing playlists/chapters Playlist operationsAdd Chapter Move Editing still pictures To edit the albumTo edit still picture Useful functions during still picture Album and picture operation Press 2, 1 to select Delete and press EnterPress 2, 1 to select number of print 0 to 9 Editing still pictures Delete Navigator Deleting titles or pictures during playPress Delete Available disc space after deleting Approximate copying times Max. speed Copying titles or playlistsDelete Navigator/Copying titles or playlists Press Functions Press 3, 4 to select Copy and press Enter CopyPress 2, 1 to select Start and press Enter Copying using the copying list Advanced Copy To stop copying To return to the previous screenRecording and playing while copying To edit the copying list Setting the unit to copy according to the set time Set Copy TimeCopying MPEG2 moving pictures from an SD card MPEG2VIDEO§ HDD DVD-RAM Copying still pictures Register still pictures for copyTo register individual still pictures To register on a folder by folder basis Copying all the still pictures on a card- Copy All Pictures Pictures and press EnterPress 3, 4 to select Copy All To select another folder REC Mode Copying from a video cassette recorderDV automatic recording DV Auto Rec Manual recording Linked operations with the TV Q Link Press Functions PlayShowView Press Drive Select to select the HDD or DVD drive Common procedures Setting the protection HDD, disc and card managementProviding a name for a disc Press 3, 4 to select Disc Name and press Enter Deleting all the contents of a disc or card-Format Deleting all titles and playlists-Delete all titles Selecting the background style-Top Menu Enabling discs to be played on other equipment-FinalizeCreating Top Menu-Create Top Menu HDD, disc and card management Entering text Show Enter Name screenPress 3, 4, 2, 1 to select a character and press Enter Press Set Child Lock Functions windowPress 3, 4 to select an item and press Enter Changing the unit’s settings Common proceduresUnit’s settings Press 3, 4 to select the tab and press Summary of settings Changing the unit’s settingsDisc Picture Changing the unit’s settings Display LanguageDTS Mpeg Others Tuning Press 3, 4, 2To select a Programme position To change the setting all at once PAL!#NTSC Refer to the control reference on Restart set upTV System Press 3, 4 to select To Others and press Enter Manual Clock Setting Press 3, 4 to change the settingPress Enter when you have finished the settings Press 2, 1 to select the item you want to change Messages On the television On the unit’s display Messages Frequently asked questions Set upCover Region number be played? Guide Plus+ AM every day Troubleshooting guide Troubleshooting guide Troubleshooting guide Password You want to cancel the ratingsPlay Play fails to start even when Play is pressed Copying, deleting and setting UpdatedPreset To reset the ratings level Glossary Troubleshooting guide/GlossaryRGB Others SpecificationsNorsk Safety precautions Index