Panasonic DMR-EH57, DMR-EH67 operating instructions Troubleshooting guide

Troubleshooting guide

	TV screen and video (continued)		Page
	Titles recorded with 16:9 aspect	≥16:9 aspect programmes are recorded in 4:3 aspect in the following cases.
	are stretched vertically.	–[-R][-R]DL][-RW‹V›]If you recorded or copied using “EP” or “FR (recordings 5 hours or	—
		longer)” recording mode.
		–If you recorded or copied to a +R, +R DL or +RW.	—
		–If you recorded with the “Aspect for Recording” set to “4:3” in the Setup menu.	61
		When you want to record 16:9 programme in the same aspect, set “Rec for High Speed
		Copy” to “On”, and set the “Aspect for Recording” to “16:9”.
		–By setting “Aspect for Recording” to “Automatic”, there is a chance that the recording will be	61
		made using the wrong aspect. Match the aspect settings to the broadcast when recording.
		It may be possible to adjust the display mode on the TV. Refer to your television’s operating
		instructions.
	There is a lot of after-image	≥Set “Playback NR” in the Picture menu to “Off”.	39
	when playing video.
	When playing DVD-Video using	≥Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method	39
	progressive output, one part of	or material used on DVD-Video, but should be corrected if you use interlace output.
	the picture momentarily appears
	to be doubled up.
	There is no apparent change in	≥The effect is less perceivable with some types of video.	—
	picture quality when adjusted
	with the Picture menu in the on-
	screen menus.
	The images from this unit do not	≥Make sure that the television is connected to the VIDEO OUT terminal,	14–17
	appear on the television.	S VIDEO OUT terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on
		this unit.
	Picture is distorted.	≥Make sure that the television’s input setting (e.g., AV 1) is correct.	—
		≥Progressive output is set to on but the connected television is not progressive compatible.	—
		Press and hold [∫] and [1] (PLAY) on the main unit at the same time for more than 5
		seconds to cancel this setting. The setting will change to interlace.
		≥The unit’s “TV System” setting differs from the TV system used by the disc now playing. While	66
		stopped, keep pressing [∫] and [< OPEN/CLOSE] on the main unit for 5 or more seconds.
		The system switches from PAL to NTSC or vice versa.
		≥When this unit is connected with an HDMI cable, use a disc that matches with this unit’s TV	—
		system.
		≥Picture may not be seen when more than 4 devices are connected with HDMI cables.	—
		Reduce the number of connected devices.
	The picture is distorted during	≥You may be playing a TV programme recorded with poor reception or unfavorable weather	—
	play, or video will not play	conditions.
	correctly.	≥The picture may be distorted or a black screen may appear briefly between recorded titles in	—
		the following situations:
		–between titles recorded with different recording modes.
		–between scenes recorded with different aspect ratios.
		–between scenes recorded with different resolutions.
		–between playlist chapters.
	Sound
	No sound.	≥Check the connections and the “Digital Audio Output” settings. Check the input mode on the	14–17,
	Low volume.	amplifier if you have connected one.	62
	Distorted sound.	≥Press [AUDIO] to select the audio.	32
	Cannot hear the desired audio	≥Turn off V.S.S. in the following cases.	39
	type.	–When using discs that do not have surround sound effects such as Karaoke discs.
		–When playing bilingual broadcast programmes.
		≥Audio may not be output due to how files were created. (DivX)	—
		≥Audio may not be heard when more than 4 devices are connected with HDMI cables.	—
		Reduce the number of connected devices.
		≥The sound effects will not work when the bitstream signal is output from the HDMI AV OUT	—
		terminal or the OPTICAL DIGITAL AUDIO OUT terminal.
		≥To output audio from a device connected with an HDMI cable, set “Digital Audio Output” to	63
		“HDMI and Optical” in the Setup menu.
		≥Depending on the connected equipment, the sound may be distorted if this unit is connected	—
		with an HDMI cable.
		≥If recording to the HDD or a DVD-RAM when “Rec for High Speed Copy” is set to “On”, you	61
		can only record either the main or secondary audio of a bilingual broadcast.
		If you do not intend to copy the title to a DVD-R, DVD-R DL, DVD-RW (DVD-Video format),
		+R, +R DL or +RW set “Rec for High Speed Copy” in the Setup menu to “Off”.
	Cannot switch audio.	≥You cannot switch the audio in the following cases.
		–When a DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL or +RW disc is in the	—
		disc tray while DVD drive is selected.
		–When the recording mode is XP and “Audio Mode for XP Recording” is set to “LPCM”.	62
		–When “Rec for High Speed Copy” is set to “On”. (The default setting is “On”.)	61
		≥The amplifier is connected using an optical digital cable or an HDMI cable. You cannot switch	16, 17,
		the audio if “Dolby Digital” is set to “Bitstream”. Set “Dolby Digital” to “PCM” or connect using	62
		audio cables.
RQT8906		≥There are discs for which audio cannot be changed because of how the disc was created.	—

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