Panasonic DVD-RA60 Panasonic/Technics DVD Player Limited Warranty, Product Service

Limited Warranty

Panasonic Consumer Electronics Company,	Panasonic Sales Company, Division of Matsushita Electric
Division of Matsushita Electric Corporation of America	of Puerto Rico, Inc.
One Panasonic Way Secaucus, New Jersey 07094	Ave. 65 de Infantería, Km. 9.5
	San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic/Technics DVD Player

Limited Warranty

Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the Warrantor”) will repair or replace this product with new or refurbished parts or equivalent product, free of charge in the U.S.A. or Puerto Rico, in the event of a defect in materials or workmanship as follows (all time periods commence from the date of original purchase):

Parts—New or rebuilt parts in exchange for defective parts for one (1) year from the date of original purchase.

Labor—Carry-in or mail-in service for ninety (90) days from the date of original purchase. After the ninety (90) day labor period, purchaser pays for all labor charges.

Batteries—(if included) New rechargeable batteries in exchange for defective rechargeable batteries for ten (10) days from the date of the original purchase. Non- rechargeable batteries are not warranted.

Carry-in or mail-in service in the USA can be obtained during the warranty period by contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servi- center Directory. Or call, toll free, 1-800-211-7262 to locate an authorized PASC Servi- center. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the local telephone number in the Servicenter Directory.

This warranty is extended only to the original purchaser.

A purchase receipt or other proof of date of original purchase will be required before war- ranty service is rendered.

This warranty only covers failures due to defects in materials and workmanship which occur during normal use and does not cover normal maintenance. The warranty does not cover damages which occurred in shipment, or failures which are caused by products not

supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper set-up adjustments, operation or maintenance, alteration, modification, power line surge, lightning damage, interference, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or serviced by anyone other than an PASC Factory Servicenter or an authorized PASC Servicenter, or damage that is attributable to acts of God.

LIMITS AND EXCLUSIONS

There are no express warranties except as listed above.

THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CON- SEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARIS- ING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING WITHOUT LIMITATIONS, DAMAGE TO DISCS. ALL EXPRESS AND IMPLIED WARRANTIES, IN- CLUDING THE WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTIC- ULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion or limitation of incidental or consequential dam- ages, or limitations on how long an implied warranty lasts, so the above exclusions or limi- tations may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

If a problem with this product develops during or after the warranty period, you may con- tact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Consumer Affairs Department at the company address indicated above.

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton.

Attach a postage-affixed letter, detailing the complaint, to the outside of the carton.

Do NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product Service

1.Damage requiring service—The unit should be serviced by qualified service personnel if:

(a)The AC power supply cord or AC adaptor has been damaged; or

(b)Objects or liquids have gotten into the unit; or

(c)The unit has been exposed to rain; or

(d)The unit does not operate normally or exhibits a marked change in performance; or

(e)The unit has been dropped or the cabinet damaged.

2.Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

Product information

For product information or assistance with product operation:

Contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).

As an ENERGY STARR Partner, Panasonic has determined that this product meets the ENERGY STARR guidelines for

energy efficiency.

Reference

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