32
Troubleshooting

Problem Solution

The DVD player does not start playback. Insert a readable disc with the playback side
facing down.
Check the disc type, color system (PAL/NTSC)
and region code.
Check for any scratches or smudges on the disc.
Press SETUP to turn off the setup menu screen.
You may need to enter the password in order to
change the parental rating level or to unlock the
disc for playback.
Moisture may have condensed inside the system.
Remove the disc and leave the system turned on
for about an hour.
Disconnect the AC mains lead from the mains
socket for a few minutes. Reconnect the AC mains
lead and try to operate again as usual.
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Picture freezes momentarily during playback. Check the disc for fi ngerprint/scratches and clean
with a soft cloth wiping from center to edge.
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Unable to select Progressive Scan on/ off. Check that the output of the video signal is turn to
{Progressive}.
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Images from this DVD player do not appear on
the television.
You forget your password.
Reset the DVD player to the factory defaults.
Press 8 on the DVD player to turn it on.
Press OPEN/CLOSE ; to open the disc tray.
Press and hold g and q on the DVD player at the
same time for more than 5 seconds with the tray
open.
All the settings return to the factory preset.
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When the following messages on the unit’s
display.
(LOAD) Loading the disc. Wait a moment.–
(STOP) Stopping the playback. Press PLAY/PAUSE q/h.–
Insert a readable disc with the playback side
facing down.
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(OPEN) Press OPEN/CLOSE ; to close the tray.–
(TITLE) Press e r w q to select the title, then press OK.–