Common Macintosh Problems
Problems in the Chooser
Problem | Possible Cause and Solution |
|
|
The printer driver | Software is not installed correctly. |
icon does not appear | • The LaserWriter driver should be present as a part of the |
in Chooser. | Macintosh OS. Make sure that the LaserWriter driver is in |
| the Extensions folder within the Systems folder. If not, |
| install the LaserWriter driver component from the |
| Macintosh OS CD. |
| • Make sure that you are using a |
| • Make sure that the printer is on the correct network. |
| Select Network or AppleTalk Control Panel from |
| Control Panels in the Apple menu and then choose the |
| correct network. |
|
|
The printer name | • Make sure that the cables are connected correctly and the |
does not appear in | printer is turned on. |
Chooser. | • Make sure that the correct printer driver has been selected |
| |
| in Chooser. |
|
|
Printing Errors
Problem | Possible Cause and Solution |
|
|
You cannot use the | Background Printing has not been selected. |
computer while the | • For LaserWriter 8.3, turn Background Printing on in the |
printer is printing. | Chooser. Status messages will now be redirected to the |
| Print Monitor allowing you to continue working while the |
| computer is processing data to be sent to the printer. |
| • For LaserWriter 8.4 or higher, turn Background Printing |
| on at the Print dialog box. |
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