If You Need Service Or Assistance
Continued
2. If you need assistance* ...
Call Whlrlpool Consumer Assistance Center telephone number. Dlal free from anywhere ln the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
lf you prefer, write to: Mr. Donald Skinner
Dire&or of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service* ...
Whirlpool has a nationwide
fulfill the product warranty
and provide
4. If you need FSP replacement parts’ ...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replace- ment part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to buiM every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
5.If you are not satlsfled wlth how the problem was solved* ...
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer or Whirlpool has failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
l When requesting assistance, please provide: model number, serial number, date of pur- chase, and a complete description of the problem. This information is needed in order to better respond to your request.
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