Dell 1815DN Scanning Problems, Defective PC Scan, Defective Image Quality of PC Scan

Troubleshooting

7.6 Scanning Problems

7.6.1 Defective PC Scan

•Description The PC Scan is not functioning at all.

Check and Cause	Solution
1. Check the Cable (USB or Parallel)	1. If the PC and the cable are not connected properly ,
	reconnect it.
2. Check if the driver is installed properly.	2. After confirming that it is proper by performing a PC
	printing test related to driver setup, if it is not so, rein -
	stall it. (Refer to User's Manual.)
3. Check if copy function operates normally.	3. If copy function works, replace the Main PBA.
	If copy function doesn’t work, replace the CCD Ass’y
	and try again.

7.6.2 Defective Image Quality of PC Scan

•Description The image PC scanned is not clear or bad.

Check and Cause	Solution
1. Check the waveform form by performing a CCD	1. If the CCD waveform form is abnormal, try to replace
test in TECH Mode.	the CCD Ass’y.
2. Check if the resolution is set too low in PC Scan	2. If the resolution is set to low, let the user be acquaint-
options. (Refer to User's Manual.)	ed with the using method well.

Service Manual 7-23