Dell 1815DN Paper Feeding Problems, Wrong Print Position, 2 JAM, Check and Cause Solution

Troubleshooting

77. Troubleshooting

7.1 Paper Feeding Problems

7.1.1 Wrong Print Position

•Description Printing begins when the paper is in the wrong position.

Check and Cause	Solution
A defective feed sensor actuator can cause incorrect tim -	Replace the defective actuator
ing.

7.1.2 JAM 0

	• Description		1. Paper has not exited from the cassette.
			2. Jam-0 occurs if the paper feeds into the printer .
						Check and Cause	Solution
	L S U					1. Check the Pickup Solenoid by using	1. Replace the solenoid.
	OPC DR
EXIT		SR				Engine Test Mode : Diagnostic Mode.
Fuser	CR		Toner Cartridge
Sensor	PR
	PTL		Feed		MP Sensor
	TR		Sensor		FR
					R/
				PIC	K
	Empty Sensor					2. Check if the friction pad is loose in	2. Replace the holder pad Assembly or if
						the paper tray.	necessary.
						3. Check the surface of the roller-pickup
						for foreign matter.	3. Clean with soft cloth dampened with
							IPA(Isopropyl Alcohol) or water.
						4. If continuous clusters occur, check	4. Replace the Roller-Pickup Ass’y.
						whether the assembly slot between
						shaft-pickup and housing-pickup
						become open or is broken away.

5.If the paper feeds into the printer rand Jam 0 occurs, cheek diagnostic mode to check feed-sensor of the engine board.

Service Manual 7-1