Service Manual
Alignment & Adjustments
6-22
6.9 Error Messages

Display Meaning Suggested solutions

# Not Assigned Choose You have tried to delete the number Verify the number to be deleted and
Another for the delayed fax job. try again.
OR
Delete the number after the delayed fax
job is sent.
Add Paper & Press Star The bypass tray is empty in the Load a sheet of print material and press
manual feeder mode. Start. You need to press the button ach
page to be printed.
Invalid Cartridge The toner cartridge you have installed Install a Dell-genuine toner cartridge,
is not for your printer. designed for your printer.
COMM. Error Retry The printer has a communication Ask the sender to try again.
problem.
Document Jam The loaded document has jammed in Clear the document jam. See
Check Feeder the ADF. "Clearing Jams in the ADF".
Door Open The front cover is not securely latched. Close the cover until it locks into place.
Front Door
Duplex jam 0 Paper has jammed during duplex printing. Clear the jam. See "Duplex Jam 0".
Check Inside
Duplex jam 1 Paper has jammed during duplex printing. Clear the jam. See "Duplex Jam 1".
Check Inside
Enter again You entered an unavailable item. Enter the correct item again.
Fuser Door Open The fuser door is not securely latched. Open the rear cover and close the fuser
door until it locks into place. For the
location of the fuser door, see "Paper Exit
Jam".
Group Not Available You have tried to select a group location Use a speed dial number or dial the
number where only a single location number manually using the number
number can be used, such as when keypad.
adding locations for a broadcasting
operation.
Hsync Error Aproblem has occurred in the Laser Unplug the power cord and plug it back
Scanning Unit (LSU). in. If the problem persists, call for service
Job cancelled by user Cancel ( ) is pressed during transmission. Try again after a few minutes.
Job limit (15) reached The number of jobs stored in the printer Delete jobs in the printer or try later after
is 15 and you are trying to add 16th job. completing some jobs.
Junk Fax Job Cancelled The received fax number is the number Change the Junk Fax Setup option.
stored in memory as junk fax number.
Line Busy The receiving party did not answer or Try again after a few minutes.
Try Later the line is already engaged.
Line Error Retry Your printer cannot connect with a remote Try again. If the problem persists, wait
printer or has lost contact because of a for an hour or try a different phone line
problem with the phone line. if possible and then try to connect again.
Or, turn the ECM mode on. See "ECM
Mode".
Low Heat Error Cycle There is a problem in the fuser unit. Unplug the power cord and plug it
Power Once back in. If the problem
persists, call for service.