Dell 1815DN service manual Defective FAX FORWARD/RECEIVE, Defective FAX Forward

Troubleshooting

7.4.3 Defective FAX FORWARD/RECEIVE

•Description The FAX FORWARD/RECEIVE is not functioning.

Check and Cause		Solution
1. Check if you can catch a dial tone by pressing	1.	If the MODEM testing is normal and there is no dial
OHD.		tone, then try to replace the LIU B'd.
	2.	If the MODEM testing is abnormal, try to replace the
2. Check if you can catch a RECEIVE tone while		Main B'd.
MODEM testing in the TECH Mode.

7.4.4 Defective FAX FORWARD

•Description RECEIVE is functioning, but FORWARD is not functioning or the received data are broken.

Check and Cause	Solution
1. Check if there is NOISE when pressing on-hook	1. If it makes NOISE while using on-hook dial, replace or
dial.	repair the telephone line.

2.Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX.

3.Check if the telephone line connected to the Product is contaminated or gets stripped off or down.

7-18Service Manual