Troubleshooting

7.4 Fax & Phone Problems

7.4.1 No Dial Tone

Description While on-hook button is pressed, there is no dial tone.

 

Check and Cause

 

Solution

 

 

 

 

1.

Check if the telephone line cord is connected to

1.

If the telephone cord is normal but there is no dial tone,

 

TEL LINE correctly.

 

then try to replace the LIU B'd.

2. Check if it makes CLICK sound while OHD key is

2. If you cannot hear the OHD CLICK sound, the OPE

 

pressed.

 

Ass’y may be defective. Try to replace the OPE Ass’y.

3.

Check the connection of HARNESS between the

3.

Check the Speaker connection, and try to replace it.

 

LIU and the Main B'd.

 

 

4. Check if the SPEAKER is connected correctly.

4.

Lastly, try to replace the Main B'd.

 

 

 

 

7.4.2 Defective MF DIAL

Description The MF DIAL is not functioning.

 

Check and Cause

 

Solution

1. Check if the telephone line is connected correctly .

1.

If you cannot catch the OHD CLICK sound, the OPE

 

 

 

Ass’y may be defective. Try to replace the OPE Ass’y.

2.

Wile the BUTTON KEY is pressed, check to catch

2.

If you can catch a CLICK sound, after checking the

 

a CLICK sound.

 

connection of HARNESS between the LIU and the

 

 

 

Main PBA, try to replace the HARNESS.

3.

Check the connection of HARNESS between the

3. The problem still persists, then replace the LIU and the

 

LIU and the Main PBA.

 

main B'd in sequence.

Notes:

Product supports the MF DIAL type only.

Service Manual 7-17

Page 110
Image 110
Dell 1815DN service manual Fax & Phone Problems, No Dial Tone, Defective MF Dial