Dell 1815DN service manual Multi-Feeding, Paper rolled in the fuser

Troubleshooting

7.1.5 Multi-Feeding

•Description Multiple sheets of paper are fed at once.

Check and Cause	Solution
1. Solenoid malfunction(the solenoid does not work	1. Replace the solenoid if necessary.
properly): Perform Engine Test Mode : Diagnostic
Mode.
2. Friction-Pad is contaminated with foreign matter.(oil..)	2. Clean the friction-pad with soft cloth dampened with
	IPA(Isopropyl Alcohol).
3. The face of paper is blended.	3. Use the smooth paper.

7.1.6 Paper rolled in the fuser

•Description If contaminated at intervals of 57mm on the back of a paper .

Check and Cause	Solution
1. Contamination of the pressure roller.	1. Disassemble the fuser, clean the area between the
(Background, Hot off set)	Heat-roller and Thermistor and remove the foreign
	matter off of the pressure roller.
	2. If background appears badly in the printing, fix it by
	referring to the solutions for background.

Service Manual 7-3