Troubleshooting

7.3.14 Stains on back of the page

• Description

Digital

DigitalPri

Digital Printer

Digital Printer

Digital Printer

The back of the page is stained at 47.1 mm intervals.

Check and Cause

Solution

 

 

1. Transfer roller is contaminated.

1. Perform the OPC Cleaning Mode Print 2 or

 

3 times. Run Self-Test to remove the conta-

 

mination of the transfer roller.

2. Pressure roller is contaminated.

2. Replace the transfer roller if contaminated

 

severely.

 

3. Disassemble the fuser and clean the

 

H/R(Heat Roller) and P/R(Pressure roller).

 

And check the area between H/R and

 

Thermistor. If contaminated, clean the area

 

is should not be deformed.

 

 

7.3.15 Blank Page Print out (1)

• Description

Digital Printer

Digital Printer

Digital Printer

Digital Printer

Digital Printer

Blank page is printed.

Check and Cause

Solution

 

 

Bad ground contacts in OPC and/or devel -

Remove contamination of the terminals of the

oper.

toner cartridge and the printer.

 

 

7.3.16 Blank Page Print out (2)

1. Blank page is printed.

• Description 2. One or several blank pages are printed.

3. When the printer turns on, several blank pages print.

Check and Cause

 

Solution

 

 

 

1. Bad ground contacts in OPC and/or

1.

Remove contamination of the terminals of

developer.

 

the toner cartridge.

2. Abnormal solenoid.

2. Perform the engine self test using Engine T est

 

 

Mode diagnostic Mode code 0 if the Solenoid is

 

 

normal.

 

3.

If not solved by the above directions 1-2,

 

 

Replace the engine board.

 

4. Turn the power off, clear the print job on the

 

 

computer, and try printing again.

 

 

 

7-16Service Manual

Page 108 Page 110
Page 109
Image 109
Dell 1815DN service manual Stains on back, Blank Page Print out
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