Dell 1815DN service manual Clearing Jams in the Paper Paths, Paper Feed Jam tray

Models: 1815DN

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Alignment & Adjustments

6.2.2 Clearing Jams in the Paper Paths

When a paper jam occurs, Paper Jam appears on the display . Refer to the table below to locate and clear the paper jam.

Operator Panel Message

Location of Jam

Go to

 

 

 

Paper Jam 0

Paper Feed Jam (tray 1)

"Paper Feed Jam (tray 1)" or

Open Front Door

Paper Feed Jam (optional tray 2)

"Paper Feed Jam (optional tray 2)".

 

 

 

Paper Jam 1

Fuser Area Jam

"Fuser Area Jam".

Cartridge Area

 

 

 

 

 

Paper Jam 2

Paper Exit Jam

"Paper Exit Jam".

Open Rear Door

 

 

 

 

 

Duplex Jam 0

in the duplex unit

"Duplex Jam 0".

Check Inside a

 

 

 

 

 

Duplex Jam 1

between the duplex unit and

"Duplex Jam 1".

Check Inside a

fuser area

 

 

 

 

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.

6.2.3 Paper Feed Jam (tray 1)

1.Open and close the front cover. The jammed paper automatically exits the printer. If the paper does not exit, go to the next step.

2.Pull the paper tray open.

3. Remove the paper by gently pulling it straight out.

If you cannot see the paper or the paper does not move when pulled, check the fuser area. For more information, see "Fuser Area Jam".

4.Insert the paper tray into the printer until it snaps into place.

Printing automatically resumes.

Service Manual

6-5

 

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Dell 1815DN Clearing Jams in the Paper Paths, Paper Feed Jam tray, Operator Panel Message Location of Jam Go to