Troubleshootings
Should any problem persist contact your dealer.
Problem | Cause | Remedy | |||||
Phone will not switch on. |
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| Check that the battery is fully charged and | |||
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| correctly connected to the phone. | ||||
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Extremely short battery life for a | The network you are using and the condition |
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new battery. | of the battery can affect battery life. |
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Short battery life for an old | The battery has worn out. | Replace with a new fully charged battery. | |||||
battery. | |||||||
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The charging indicator does not | The battery is not attached to the phone or |
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light, the battery level indicator | Leave the phone charging the battery for a | ||||||
when the battery has been deeply | |||||||
does not appear and the phone | few minutes before the indicator is lit and | ||||||
discharged the phone will take a short time | |||||||
cannot be switched on when | attempting to switch it on. | ||||||
until the indicator lights. | |||||||
charging. |
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| The battery is not attached to the phone. |
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Battery fails to charge. | Battery has been connected to the phone | Ensure the battery is fitted to the phone prior | |||||
| after the Fast Travel Charger has been | to commencing charging. | |||||
| switched on. |
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| The phone is locked. | Unlock the phone. | |||||
| Outgoing calls are barred. | Disable the outgoing call barring or barred | |||||
Calls cannot be made. | dial. | ||||||
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| The phone is not registered to a network. | Move to a coverage area and operate your | |||||
| phone after it has registered with a network. | ||||||
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Troubleshootings
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