Troubleshootings
Problem | Cause | Remedy | |||
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| Check your SIM supports Fixed Dial | |
Calls cannot be made from Fixed |
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| Check if the Fixed Dial is switched on | |
Dial Store. |
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| Check the phone number is stored in the | |
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| Fixed Dial. | |
| The phone is not switched on. | Switch the phone on. | |||
Calls cannot be received. | Incoming calls are barred. | Disable the incoming call barring. | |||
| The phone is not registered to a network. | Move to a coverage area and operate your | |||
| phone after it has registered with a network. | ||||
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| Check that the antenna symbol S is | |
Emergency calls cannot be made. | You are not in a GSM coverage area. | displayed – move to a coverage area and | |||
operate your phone when the antenna | |||||
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| symbol is displayed. | |
Phone numbers cannot be | The phone is locked. | Unlock the phone. | |||
recalled from Phonebook. | Phone number has been restricted. | Switch off restriction. | |||
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