EU/EEA-WideGuarantee: Conditions applicable in any country other than the country of original
purchase.
A Whenthe purchaser finds the appliance to be defective, he should promptly contact
theproper sales company or national distributor in the EU/EEA country where this
guaranteeis claimed, as indicated in the “Product Service Guide” or the nearest
authorizeddealer together with this guarantee and proof of date of purchase.
Thepurchaser will then be informed whether:
(i) thesales company or national distributor will handle the repair service: or
(ii) thesalescompany or national distributor will arrange for trans-shipment of the
applianceto the EU/EEA country where the appliance was originally marketed; or
(iii) the purchaser may himself send the appliance to the sales company or national
distributorin the EU/EEA country where the appliance was originally marketed.
B Ifthe appliance is a product model which is normally supplied by the sales company or
nationaldistributor in the country where it is used by the purchaser, then the
appliance,together with this guarantee card and proof of date of purchase, should be
returnedat the purchaser’s risk and expense to such sales company or distributor,
whichwill handle the repair service. In some countries, the affiliated sales company or
nationaldistributor will designate dealers or certain service centres to execute the
repairsinvolved.
C Ifthe appliance is a product model which is not normally supplied in the country where
used,or if the appliance’s internal or external product characteristics are different from
thoseof the equivalent model in the country where used, the sales company or
nationaldistributor may be able to have the guarantee repair service executed by
obtainingspare parts from the country where the appliance was originally marketed, or
itmay be necessary to have the guarantee repair service executed the sales company
ornational distributor in the country where the appliance was originally marketed.
Ineither case, the purchaser must furnish this guarantee card and proof of date of
purchase.Any necessary transportation, both of the appliance and of any spare parts,
willbe at the purchaser’s risk and expense, and there may be a consequent delay in
therepair service.
D Wherethe consumer sends the appliance for repair to the sales company or national
distributorin the country of use of the appliance, the service will be provided on the
samelocal terms and conditions (including the period of guarantee coverage) as
prevailfor the same model appliance in the country of use, and not the country of
initialsale in the EU/EEA. Where the consumer sends the appliance for repair to the
salescompany or national distributor in the EU/EEA country where the appliance was
originallymarketed, the repair service will be provided on the local terms and
conditionsprevailing in the country of initial sale in the EU/EEA.
E Someproduct models require adjustment or adaptation for proper performance and
safeuse in different EU/EEA countries, in accordance with local voltage requirements
andsafety or other technical standards imposed or recommended by applicable
regulations.For certain product models, the cost of such adjustment or adaptation
maybe substantial and it may be difficult to satisfy local voltage requirements and
safetyor other technical standards. It is strongly recommended that the purchaser
investigatesthese local technical and safety factors before using the appliance in
anotherEU/EEA country.
F Thisguarantee shall not cover the cost of any adjustments or adaptations to meet
localvoltage requirements and safety or other technical standards. The sales
companyor national distributor may be in a position to make the necessary
adjustmentsor adaptations to certain product models at the cost of the purchaser.
However,for technical reasons it is not possible to adjust or adapt all product models
tocomply with local voltage requirements and safety or other technical standards.
Moreover,where adaptations or adjustments are carried out the performance of the
appliancemay be affected.
G Ifin the opinion of the sales company or national distributor in the country where the
applianceis used the purchaser has the necessary adjustments or adaptations to local
voltagerequirements and technical or safety standards properly made, any
subsequentguarantee repair service will be provided as above indicated, provided the
purchaserdiscloses the nature of the adjustment or adaptation if relevant to the repair.
(Itis recommended that the purchaser should not send adapted or adjusted equipment
forrepair to the sales company or national distributor in the country where the
appliancewas originally marketed if the repair relates in any way to the adaptation or
adjustment).
H Thisguarantee shall only be valid in territories subject to the laws of the European
Unionand the EEA.
Pleasekeep this guarantee with your receipt.
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EU Warranty