Troubleshooting

Symptom

Possible Cause

Remedy

 

 

 

 

There is dust from the paper on the

Please clean the double feed detection

 

sensor with the included blower.

 

double feed detection sensor.

The double feed detection

(See page 48.)

 

 

 

sensor is not operating.

 

 

The double feed detector sensitivity

Change the double feed detector

 

 

setting does not match the scanning

 

sensitivity setting. (See page 25.)

 

document.

 

 

 

 

 

Black dots or white

The document glass and cover sheet are

Clean the document glass and cover

patches occur when

dirty.

sheet. (See page 51.)

scanning with flatbed.

 

 

 

 

 

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