Panasonic KX-TC2000ALS Troubleshooting, Safety Instructions, Problem Cause and Remedy

6-D Troubleshooting

Problem	Cause and Remedy
The unit does not work.	•Check the settings (1-C).
	•Charge the battery fully (6-A).
	•Clean the charge contacts and charge
	again (6-A).
	•Install the battery properly (1-C, 6-A).
	•Place the handset on the base unit and
	unplug the AC adaptor to reset. Plug in,
	and try again.
	•Re-insert the handset battery and place
	the handset on the base unit. Try again.
	•KX-TC2000AL and KX-TC2000NZ are not
	designed to be used with rotary (pulse
	dialling) services.
An alarm tone sounds	•You are too far from the base unit.
when you press (TALK).	Move closer and try again.
	•Place the handset on the base unit and try
	again.
	•Plug in the AC adaptor.
	•Extend the base unit antenna fully.
Static, sound cuts in/out,	•Locate the handset and the base unit away
fades.	from other electrical appliances (6-B).
Interference from other	•Move closer to the base unit.
electrical units.	•Extend the base unit antenna fully.
	•Press (CH) to select a clearer channel.
The unit does not ring.	•The ringer volume is set to OFF.
	Press (RINGER) when the TALK indicator
	light is off (2-B).

Problem	Cause and Remedy
While storing a phone	•To answer the call, press (TALK).
number, the unit starts	The program will be cancelled. Store the
to ring.	number again.
You cannot store a	•You cannot store a number while the unit
phone number in	is in the talk mode.
memory.	•Do not pause for over 60 seconds while storing.
You cannot redial by	•If the last number dialled was more than 24
pressing (REDIAL).	digits long, the number will not be redialled.
(HANDSET!LOCATOR)	•The handset is too far from the base unit
does not function.	or is engaged in an outside call.
The RECHARGE	•Charge the battery fully (6-A).
indicator flashes or the
unit beeps intermittently.
You charged the battery	•Clean the charge contacts and charge
fully, but the RECHARGE	again (6-A).
indicator flashes.	•Install a new battery (6-A).
The IN USE/CHARGE	•This is normal.
indicator light does not
go out while charging.

For Australia Customers

Panasonic Australia operates a toll free Customer Support Centre. Please phone Panasonic on 132600 for assistance.

For New Zealand Customers

Panasonic New Zealand operates a toll free Customer Support Centre. Please phone 0800 Panasonic (0800 726276) for assistance.

6-E Safety Instructions

Take special care to follow the safety suggestions listed below.

Safety

1)The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit.

2)When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.

3)To minimize the possibility of lighting damage when you know that a thunderstorm is coming, we recommend that you:

a)Unplug the telephone line cord from the phone jack.

b)Unplug the power supply cord from the AC power outlet.

Installations

Environment

1)Do not use this unit near liquids—for example, near a bathtub, washbowl, sink, etc. Damp environments should also be avoided.

2)The unit should be kept away from heat sources such as radiators, kitchen range, etc. It also should not be placed in rooms where the temperature is less than 5°C or greater than 40°C.

3)The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible.

Placement

1)Do not place heavy objects on top of this unit.

2)Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, mechanical vibration, or shock.

3)Place the unit on a flat surface.

For best performance

1)If noise prevents the conversation from being understood at the handset, approach the base unit to lessen the noise.

2)The handset should be used at the HIGH volume setting when the reception audio is difficult to hear.

3)The handset should be fully recharged on the base unit when the RECHARGE indicator flashes.

4)The handset antenna should not be touched during use because it can effect the handset’s performance.

5)The maximum calling distance may be shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO LIQUID OR ANY TYPE OF MOISTURE.

When a failure occurs which results in the internal parts becoming accessible, disconnect AC adaptor immediately and return this unit to the place of purchase or service centre.

If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, do not reconnect the unit to the telephone line until the fault has been repaired. If the known working phone does not operate properly, consult your telephone company.

This equipment has been tested and found to comply with AS/NZS 3548:1995 limits for electromagnetic interference. Any modifications to any part of the system or to any peripherals may void the EMC compliance of the system or the peripherals.

This equipment will be inoperable if mains power fails.

WARNING:

The earcap on the handset is magnetised and may retain metallic objects.

For New Zealand Users Only

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

WARNING NOTICE:

No “111” or other calls can be made from this device during a mains power failure. This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.

•We recommend that a standard phone which can be used in the case of a power failure be connected to the telephone line at all times.