650e eng Baseline TXT 23 4 02 23/4/02 12:25 pm Page 20
Before Requesting Help
Before Requesting Help
If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider. If it operates correctly, then the problem is likely to be a fault in your apparatus. In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them.
| Problem |
| Possible cause |
| Solution |
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| NO LCD display in |
| • Handset not turned on. |
| • Turn on power (pg. 4). |
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| handset. |
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| Handset will not turn |
| • Batteries not inserted. |
| • Insert x 2 rechargeable |
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| on. |
| • Batteries not charged. |
| batteries supplied (pg. 3). |
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| • Place handset in base and |
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| connect AC adaptor to base |
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| and AC outlet (full charge |
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| period 15 hrs). |
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| Batteries charge icon |
| • Dirty charge contact. |
| • Clean charge / battery |
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| not counting up. |
| • Base not powered up. |
| contact and retry charge. |
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| • Connect AC adaptor to base |
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| unit and AC outlet. |
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| Î icon flashing. |
| • Handset not registered to |
| • Register handset to base. |
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| base. |
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| • Handset out of range of |
| • Move handset closer to |
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| base. |
| base. |
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| Handset busy tone |
| • Handset out of range of |
| • Move handset closer to |
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| heard when ‰ is |
| base. |
| base. |
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| pressed. |
| • Another handset in use. |
| • Wait for other user to |
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| complete call. |
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| No dial tone. |
| • Telephone line not |
| • Insert telephone cord to |
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| connected. |
| network. |
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| Cannot dial out. |
| • Call prohibition mode set. |
| • Turn feature off. |
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| • Particular dialled number |
| • Remove number from call |
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| is restricted. |
| restricted list. |
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| • Key lock mode ON. |
| • Turn key pad lock OFF. |
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| Base unit will not |
| • Base ringer turned off. |
| • Set ringer to one of 3 |
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| ring. |
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| volume levels (see “Base |
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| Unit Settings”). |
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| Handset will not |
| • Ringer switched off. |
| • Set ringer to one of 6 |
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| ring. |
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| volume levels (see “Handset |
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| Settings”). |
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| Last number redial |
| • Number exceeded 24 |
| • Redial manually. |
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| does not work. |
| digits. |
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| No Caller ID number |
| • Service not supplied. |
| • Caller ID service must be |
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| displayed. |
| • Caller has withheld info. |
| arranged with Network |
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| provider. |
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| Û icon flashes. |
| • Battery low. |
| • Recharge batteries. |
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20 | Helpline Tel.No. : U.K. 08700 100 076 R.O.I. 01289 8333 |
