Useful Information

 

 

Problem

Cause/solution

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call

information is not displayed

Waiting Caller ID (CWID), you must first contact

during an outside call.

your telephone service provider and subscribe

 

to the desired service.

 

After subscribing, you may need to contact your

 

telephone service provider again to activate this

 

specific service, even if you already subscribed

 

to both Caller ID and Call Waiting with Caller ID

 

services (CWID).

 

 

Answering system

 

 

 

Problem

Cause/solution

I cannot listen to messages

LA touch tone phone is required for remote

from a remote location.

operation.

 

LEnter the remote code correctly (page 31).

 

LThe answering system is off. Turn it on (page

 

31).

 

 

The unit does not record

LThe answering system is off. Turn it on (page 26,

new messages.

31).

 

LThe message memory is full. Erase

 

unnecessary messages (page 28, 29).

 

LIf you subscribe to the Voice Mail service,

 

messages are recorded by the telephone

 

service provider not your telephone (page 31).

 

 

I cannot operate the

LSomeone is operating the answering system.

answering system.

LIf someone is talking on a conference call, you

 

cannot operate the answering system. Try again

 

later.

 

 

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG1033, KX-TG1035, KX-TG1034, KX-TG1032 operating instructions Answering system Problem Cause/solution