TG1311_1312_1313BX(e).book Page 19 Tuesday, September 2, 2008 10:36 AM

Useful Information

Problem

Cause/solution

I cannot make or receive

L The base unit’s AC adaptor or

calls.

telephone line cord is not connected.

 

Check the connections.

 

L The call bar feature is turned on. Turn it

 

off (page 13).

 

L You dialled a call restricted number

 

(page 15).

 

L The key lock feature is turned on. Turn

 

it off (page 10).

 

L The dialling mode may be set

 

incorrectly. Change the setting

 

(page 9).

The unit does not ring.

L The ringer volume is turned off. Adjust

 

the ringer volume (page 12).

The handset display is

L The handset is not turned on. Turn the

blank.

power on (page 6).

The handset will not turn

L Make sure that the batteries are

on.

installed correctly (page 6).

 

L Fully charge the batteries (page 6).

I have changed the

L Change the display language (page 8).

display language to a

 

language I cannot read.

 

A busy tone is heard

L The handset is too far from the base

when {C} is pressed.

unit. Move closer and try again.

Problem

Cause/solution

Noise is heard, sound

L You are using the handset or base unit

cuts in and out.

in an area with high electrical

 

interference. Re-position the base unit

 

and use the handset away from

 

sources of interference.

 

L Move closer to the base unit.

 

L If you use a DSL/ADSL service, we

 

recommend connecting a DSL/ADSL

 

filter between the base unit and the

 

telephone line jack. Contact your DSL/

 

ADSL provider for details.

I fully charged the

L Clean the charge contacts and charge

batteries, but 7still

again (page 6).

flashes.

L It is time to replace the batteries

 

(page 6).

I fully charged the

L Clean the battery ends (S, T) and the

batteries, but the

charge contacts with a dry cloth, and

operating time seems to

charge again.

be shorter.

 

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Panasonic KX-TG1313BX, KX-TG1312BX, KX-TG1311BX operating instructions Useful Information