Useful Information

Problem

Cause/solution

I cannot make long

LMake sure that you have long distance service.

distance calls.

 

 

 

I cannot page the

LThe called handset is too far from the base unit.

handset or base unit.

LThe called unit is in use. Try again later.

 

 

The Slow Talk feature

LIf you are on a conference call, you cannot use the

does not work.

Slow Talk feature.

 

 

Caller ID

 

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service. Contact

display the caller’s

your telephone service provider to subscribe.

name and/or phone

LIf your unit is connected to any additional telephone

number.

equipment such as a Caller ID box or cordless

 

telephone line jack, disconnect the unit from the

 

equipment and plug the unit directly into the wall jack.

 

LIf your unit is connected to a telephone line with DSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

LThe name display service may not be available in

 

some areas. Contact your telephone service provider

 

for details.

 

LOther telephone equipment may be interfering with

 

this unit. Disconnect the other equipment and try

 

again.

 

LThe caller requested not to send caller information

 

(page 22).

 

LGenerally, caller information is displayed from the 2nd

 

ring.

 

 

The handset or base

LThe handset or base unit’s ringer volume is turned off.

unit does not announce

Adjust it (page 16, 28).

the displayed caller

LThe Talking Caller ID feature is turned off. Turn it on

names or phone

(page 28).

numbers.

LThe ring count for the answering system is set to “2

 

or “Toll saver”. Select a different setting (page

 

34).

 

LIf the base unit and another handset are having an

 

intercom call, your handset does not announce caller

 

information.

 

 

46For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG6072, KX-TG6073, KX-TG6074, KX-TG6071 operating instructions Caller ID Problem Cause/solution