Useful Information

 

 

Problem

Cause/solution

The caller list/incoming

LThe Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 27).

edited automatically.

LYou need to call back the edited number to activate

 

Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have an

number edited in the

incorrectly edited pattern (for example, the long

caller list.

distance “1” or the area code is missing). Edit the

 

phone number with another pattern (page 23).

 

 

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your

displayed during an

telephone service provider and subscribe to the

outside call.

desired service.

 

After subscribing, you may need to contact your

 

telephone service provider again to activate this

 

specific service, even if you already subscribed to

 

both Caller ID and Call Waiting with Caller ID services

 

(CWID).

 

 

Answering system

 

 

 

Problem

Cause/solution

I cannot listen to

LA touch tone phone is required for remote operation.

messages from a

LEnter the remote code correctly (page 34).

remote location.

LThe answering system is off. Turn it on (page 34).

 

 

The unit does not record

LThe answering system is off. Turn it on (page 30, 34).

new messages.

LThe message memory is full. Erase unnecessary

 

messages (page 31, 32).

 

LIf you subscribe to the Voice Mail service, messages

 

are recorded by the telephone service provider not

 

your telephone (page 35).

 

 

I cannot operate the

LSomeone is operating the answering system.

answering system.

LIf someone is talking on a conference call, you cannot

 

operate the answering system. Try again later.

 

 

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG6071, KX-TG6073, KX-TG6074, KX-TG6072 operating instructions Answering system Problem Cause/solution