Useful Information
Problem | Cause/solution |
I cannot dial the phone | L The phone number you dialed might have been |
number edited in the caller | edited incorrectly (for example, the long |
list. | distance “1” or the area code is missing). Edit |
| the phone number with another pattern (page |
| 32). |
Time on the unit is shifted. | L Incorrect time information from incoming Caller |
| ID changes the time. Set the time adjustment to |
| off (page 25). |
The 2nd caller’s information | L In order to use Caller ID, call waiting, or Call |
is not displayed during an | Waiting Caller ID (CWID), you must first contact |
outside call. | your service provider/telephone company and |
| subscribe to the desired service. |
| After subscribing, you may need to contact your |
| service provider/telephone company again to |
| activate this specific service, even if you |
| already subscribed to both Caller ID and Call |
| Waiting with Caller ID services (CWID). |
*1 |
|
Answering system (KX-TG9371/KX-TG9372)
Problem | Cause/solution |
The unit does not record new | L The answering system is turned off. Turn it on |
messages. | (page 34). |
| L The message memory is full. Erase |
| unnecessary messages (page 35). |
| L The recording time is set to “Greeting |
| only”. Change the setting (page 39). |
| L If you subscribe to the voice mail service, |
| messages are recorded by your service |
| provider/telephone company not your |
| telephone. Change the unit’s number of rings |
| setting or contact your service |
| provider/telephone company (page 38). |
I cannot operate the | L Someone is using the unit. Wait for the other |
answering system. | user to finish. |
| L A caller is leaving a message. Wait for the caller |
| to finish. |
| L The handset is too far from the base unit. Move |
| closer. |
50For assistance, please visit http://www.panasonic.com/help
