Panasonic KX-TG9361 Limited Warranty Coverage, Ship-In Service, Useful Information, Parts

Models: KX-TG9371

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Warranty

 

 

Useful Information

 

 

 

 

 

 

 

 

 

 

Warranty

 

 

PANASONIC CONSUMER

PANASONIC PUERTO RICO, INC.

 

ELECTRONICS COMPANY, DIVISION
San Gabriel Industrial Park,

 

OF PANASONIC CORPORATION OF
Ave. 65 de Infantería, Km. 9.5,

 

NORTH AMERICA
Carolina, Puerto Rico 00985

 

One Panasonic Way,

 

 

Secaucus, New Jersey 07094

 

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Parts

Labor
One (1) Year

One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Ship-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to:

PSTC (Panasonic) Exchange Center,

4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503 panacare@us.panasonic.com

When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG9361 Limited Warranty Coverage, Ship-In Service, Panasonic Telephone Products Limited Warranty, Parts