Panasonic KX-TG9361 If you need assistance with setup or operation, When you ship the product

	Useful Information
Problem	Cause/solution
I cannot operate the	L You are entering the wrong remote access
answering system remotely.	code. If you forgot the remote access code,
	store a new remote access code (page 37).
	L Press each key firmly.
	L The answering system is turned off. Turn it on
	(page 38).
	L You are using a rotary/pulse telephone. Try
	again using a touch-tone phone.
While recording a greeting	L A call is being received. Answer the call and try
message or listening to	again later.
messages, the unit rings and
recording stops.
Liquid damage
Problem	Cause/solution
Liquid or other form of	L Disconnect the AC adaptor and telephone line
moisture has entered the	cord from the base unit. Remove the batteries
handset/base unit.	from the handset and leave to dry for at least 3
	days. After the handset/base unit are
	completely dry, reconnect the AC adaptor and
	telephone line cord. Insert the batteries and
	charge fully before use.

Caution:

LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.

If you need assistance with setup or operation

1Visit our website: http://www.panasonic.com/help

2Contact us via the web at: http://www.panasonic.com/contactinfo

3Call us at: 1-800-211-PANA (1-800-211-7262)

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product

Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom.

Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.

Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.

For assistance, please visit http://www.panasonic.com/help 51