46
Before Requesting Help

Problem

The unit does not work.
The unit does not ring.
The line indicators do not
work properly.
The line indicator(s) light
never go(es) out.
You cannot program
function items, such as the
dialing mode.
You cannot store a phone
number in memory.
While programming or
searching, the unit starts to
ring and stops the program/
search.
During a conversation, the
other line indicator flashes
and the display shows
another caller’s information.

Remedy

Check the settings (p. 8–18).
Unplug the AC adaptor to reset. Plug in,
and try again.
The ringer volume(s) is/are set to OFF.
Set to HIGH or LOW (p. 18).
Check the setting (p. 8–18).
The line mode selection is incorrect.
See page 14.
Unplug the AC adaptor, then plug in.
Programming is not possible when the
handset is off the cradle, or the
SP-PHONE/HEADSET indicator lights.
Do not pause for over 60 seconds while
programming.
Do not pause for over 60 seconds while
storing.
To answer the call, lift the handset or
press (SP-PHONE/HEADSET). Start
again from the beginning after hanging
up.
Someone is calling you on the other
line. To answer, press (HOLD) to put the
current call on hold. Then press the line
button whose indicator is flashing
quickly (p. 22).
PQQX12879ZA-BM04 01.3.7 3:52 PM y[W 46